Please note that, while the examples below show a Pound (£) amount, this can also show in any of our supported currencies, depending on the currency you choose to bill in. To learn more about our supported currencies, please visit this Help Centre article: Patreon's supported currencies.
How will this feature change how new patrons are charged?
Your existing patrons will be charged on the 1st of the month like usual. If they edit their membership, this won't trigger them to be charged, however they will be charged their total membership amount on the 1st.
Example: A patron joins your Patreon community on 5 January for £10 per month. The patron is charged on 1 February for January's patronage. On 25 February, you change your payment type so that patrons are charged up-front. The patron will be charged £10 on 1 March for March's patronage.
On the 1st of the month (and every 1st of the month thereafter), they will be charged the full amount of their pledge until they cancel or edit their pledge.
After your first month of charging patrons up-front, when patrons increase their membership, they'll immediately be charged the difference between their recent payment and new membership value.
Example: A patron signs up on 5 January for £10/month. On 25 January, you change your payment type so that patrons are charged up-front. The patron is charged on 1 February for January's patronage. On 26 February, the patron increases the pledge to £15. The patron will be charged £5 on 26 February. Then the patron will be charged £15 on 1 March for March's patronage and they will continue to be charged £15 the 1st of every month thereafter until they cancel or edit their pledge.
What are the benefits of switching to charge up-front?
A: Message your patrons about the change! Because charge up-front will change the way your patrons are charged, it is a good idea for you to clearly communicate these changes to your patrons. We expect that patrons will be happy about this change since it means they may receive rewards faster, but they will be even happier if they are well-informed about any changes that may affect their pledges.
Q: How do I determine if charge up-front is the right option for my business?
A: Charge up-front is not ideal if you:
A: You will still be paid the same number of times within the year by existing patrons. If you were to switch to charge upfront on 20 January, your existing patrons would be charged on 1 February for February's access. Their payments from 1 January would now cover January's access. For example, if you have 100 new patrons on 10 February, those 100 patrons will be charged on 1 March for February. However, if you turn on "charge up-front" on 15 February, those 100 patrons will be charged on 1 March. In either case, those 100 patrons will be charged on 1 March for the amount of their pledge.
A: You will receive an email notifying you of patrons who increase or edit their pledge. In addition, you can navigate to your earnings dashboard and click on the patronage report. From there, you can download a CSV of every charge for your page. Each charge is associated with a patron and a date of payment. It is likely that the majority of patrons will be charged during the first 2–3 days of the month; however, be sure to pay attention to patrons who are charged throughout the month. These will be patrons who are pledging for the first time or increasing their pledge value.
A: Your patrons will experience no difference to their current pledges; but because they would now be paying their pledge amount once a month instead of every time you post a paid post, you may want to encourage them to increase their pledge amounts to match their monthly maxes. Otherwise, you will notice a decrease in your monthly earnings.
A: Yes. Any patron who pledges to you while you're paused will still be charged. Anytime a patron pledges to you for the first time they will be charged. If you pause your upcoming billing cycle your patrons will not be charged during the next scheduled monthly bill.