Because of the amount of volume you have processed on Patreon, it is Stripe’s responsibility to verify identity and confirm legitimacy of your business to their financial partners. They've asked us to have creators resubmitted additional information as part of this process.
The information you are providing to us is not stored on Patreon and is securely kept with Stripe. You can learn more about how they secure and encrypt that data here: Stripe Security.
In order to continue receiving direct deposit on Patreon you will need to upload a scan or photograph of a government-issued photo ID (driver’s license or passport). You can do this right from your payment settings page.
Once you upload your verification documents it may take 3-5 business days for Stripe to verify your identity. We will send you an email confirmation as soon as you’re verified and you’ll be all set.
If this initiated a payout hold, please contact support using the note section at the bottom of patreon.com/faq so we can assist.