Tiers are the different membership levels you offer your patrons. Patrons choose a single tier to join. Each tier gives them access to your patron-only posts and corresponding benefits. Benefits are typically delivered on a one-time or monthly basis. These are what your patrons get for selecting a specific membership tier. Add multiple benefits to your tiers, or keep it simple with fewer, big-impact benefits.
Your benefits can be physical things like stickers, and t-shirts. Or intangible things like early access to posts, livestream attendance, or a mention in the credits of your upcoming video. As a brainstorming exercise, ask yourself: what can I give my patrons that’s unique and they’ll value most?
In this article, we’ll go over:
- Making a tier with benefits
- Removing a benefit from a specific tier
- Completely deleting a benefit from your tiers
Step 1: While logged in to your account, head over to your page editor and select tiers from the top menu.
Step 2: If you’re making your first tier, click the orange create your first tier button. If you’re adding a new tier, click the create new tier option at the bottom of the page
Step 3: Tailor your tier! Give your tier a title, the price to join, an image, and a brief description.
Benefits you’ve added to tiers are for you to track and are not visible in your tier description. If there are major benefits you want your patrons to know about, highlight them in the tier description.
Step 4: Now add benefits to your tiers!
With your tier price and description set, it’s time to include benefits you want to track.
Click the add benefit button and select new benefit.
Step 5: Name your new benefit and select either a monthly or one-time basis delivery. Click the orange create benefit button to continue.
Important note: If you are a per creation creator, you can only create benefits with a one-time delivery schedule.
Your new benefit will appear directly under the add benefit button.
Pro tip: Looking for inspiration? Read through the best practices tab to see what benefits other creators include in their tiers.
Step 5: You can add existing benefits to any of your tiers. Just click add benefit and select from your list of existing benefits.
Step 6 (optional): Limit the number of patrons you allow in a given tier by selecting the patron limit checkbox. Many creators use this feature for higher tiers with benefits that may take more time to make or deliver. Read more, here.
Step 7(optional): If you’re shipping physical benefits, select the shipping address checkbox. Patrons will be required to enter this information when they pledge.
Planning on adding physical benefits in the future? Ask for your patrons' shipping addresses now. You can add this requirement to your tier later. That said, existing patrons' will need to edit their pledge to add this information.
Step 8: Save your tier! Once you’re happy with your tier, don’t forget to click the orange save tier button. Presto – you’ve just made yourself a new tier!
Tip: If you’re working on a tier, but aren’t quite ready for it to be live, you can always unpublish it. Once you’ve saved your tier changes, just click the orange edit tier link to the right of your new tier. Scroll to the bottom and click unpublish. Your tier will still be editable, but it won’t appear on your page.
Why can't I switch my benefit from one-time to monthly? At the moment, once you've indicated that a benefit is "one-time only" you won't be able to edit the benefit to be a recurring "monthly."
You can remove benefits from your tiers by visiting the tiers section of your page editor.
Step 1: Find the tier that you want to remove the benefit from and click the orange edit tier link to the right of the tier. You’ll see a list of all benefits currently tied to that tier below this link in the benefits you track section.
Step 2: Select the gray X to the far right of the tier you want to remove. You’ll be asked to confirm the removal, click ok to continue.
Step 3: Save this change by clicking save tier.
Step 1: While in the tiers section of your page editor, click the edit tier link to the right of a tier that offers the benefit.
Step 2: Select edit to the right of the benefit you want to delete.
Step 3: Click delete benefit at the bottom-left of the pop-up. You’ll be asked to confirm the deletion, click ok to continue.
Note: Deleting a benefit will remove this benefit from all of your tiers. So be sure that you want to get rid of it before you take this action.