The table below lists patron statuses in your Relationship manager and a brief definition of each:
| STATUS | DEFINITION |
| Active | The patron has paid or is scheduled to be billed. Active patrons have membership access and are eligible to receive benefits. |
| Declined | The patron’s most recent charge attempt declined. We’ve crafted this helpful guide that you can send patrons to support them through retrying their payment. |
| Cancelled | The patron has deleted their subscription. We will not create new bills for their membership with you. |
| Refunded | The most recent charge was refunded (note: patrons must also delete their membership to avoid auto-renewal). |
| Fraud |
The most recent charge was deemed fraudulent, and their payment is declining. If a charge is potentially fraudulent, we will not automatically retry the payment. While a patron’s payment is marked as fraud, they will not have access to your patron-only content. There are many reasons why this might occur. You can let your patrons know to contact their bank and then our support team to clear this up. |
| Follower | A follower can find your public posts but does not have access to patron-only content on Patreon. Followers receive updates when you make public posts. Followers are not (yet!) paying patrons. |
