Can’t message people from my Relationship Manager

  • Updated

To message anyone on the Patron Relationship Manager, you will need to have a financial relationship with them in the past or currently.

People you can message on PRM: 

  • Active patrons
  • Former patrons
  • Patrons who are declined 
  • Patrons who are marked as fraud 
  • Followers you are a patron of
  • Followers who are previously your patrons
People you cannot message on PRM:
  • Followers who had never pledged to you before (You will find that the message feature is not active)

Was this article helpful?

Thank you for your feedback!

What went wrong?