As your business grows, so will management of benefits you give your patrons. Whether it’s stickers, t-shirts, a thank you message, or access to exclusive content. Managing and tracking your benefits can now be done in .
If you’re looking to create your tiers and benefits, check out this article: I’m a creator, what are tiers and benefits?
Once you’ve added benefits to your tiers, you can start to track them. See who needs what and mark benefits completed as you deliver them.
To see a list of your benefits, navigate to your in the left-hand navigation of your page.
Benefits that you’ve added to your tiers will be listed here. You’ll see each benefit name, and status of benefit deliveries completed, or due.
Click on a benefit to see a list of patrons who are due this benefit. The highest tier you offer this benefit and the delivery frequency (i.e. on a monthly or one-time basis) will be listed under the benefit name.
Note: If you’re a per creation creator, you will only have the option to deliver benefits on a one-time basis.
Here you’ll see your patrons’ names, shipping addresses (), pledge amount, and benefit due date. You can mark individual patrons complete using the orange mark complete link. If you do big batch deliveries, mark the entire patron list complete by clicking the orange mark # complete button at the top right.
Select the completed section of a benefit to see a list of all patrons you’ve delivered this benefit to.
In both the due and completed list views, you can download a CSV file of patrons in either category.
Want more information on a particular patron? Click on a patron’s name to go directly to your patron relationship manager (PRM).
From your PRM you can message your patron, review payment history, see their discord handle, and any notes you may keep about them (i.e. prefers my illustration post cards over my photo post cards).
Learn more about your patron relationship manager, .