How do I cancel?

Please note that canceling a membership will not remove any pending payments on your profile. You can visit your Billing history page to see any pending bills.

Here’s how to cancel your membership depending on your device type:

• If you are also a creator, make sure you follow this guide while in your member profile. To check, click on your profile photo in the bottom left corner and click on your member profile if your creator profile is selected.

  1. Locate and click on the creator under the Memberships header on the left navigation
  2. Click on the Membership tab
  3. Click on the Edit button for your current tier
  4. Click on Cancel membership 
  5. Click on the Confirm cancelation button
  6. You’ll automatically have the opportunity to stay connected as a free member — You can deselect this option if you prefer canceling without staying connected as a free member

• If you are also a creator, make sure you follow this guide while in your member profile. You can use the profile switcher to change between your creator and member profile by tapping on your profile picture in the top right corner of the Home tab [img].

  1. Tap on the membership icon in the top right corner of the screen, next to your profile picture
  2. A list of all your memberships in alphabetical order will populate on the screen
  3. Tap on the membership from this list to go to the full member view of the creator’s Patreon
  4. Tap on your current membership directly under the creator’s Patreon header
  5. Tap on Edit membership
  6. Tap on the Confirm cancelation button
  7. You’ll automatically have the opportunity to stay connected as a free member — You can deselect this option if you prefer canceling without staying connected as a free member

• If you are also a creator, make sure you follow this guide while in your member profile. Click on the menu in the top left corner, and then click on your profile photo at the bottom of the menu. Select your member profile.

  1. Click on the menu  button in the top left corner
  2. Locate and tap on the creator under your Memberships
  3. Click on the Membership tab
  4. Scroll down and click on the  Edit button for your membership
  5. Tap on the Cancel membership button
  6. Tap on the Confirm cancellation button
  7. You’ll automatically have the opportunity to stay connected as a free member — You can deselect this option if you prefer canceling without staying connected as a free member

FAQ

• For the most part, when you cancel, your membership will not renew for the upcoming billing date. This date depends on your creator's billing schedule and other factors. If you cancel a per creation membership, you may have a final charge for pending bills. We will retry processing if you have a declined payment for a monthly (non-charge upfront).

  We've made a help guide for everything you need to know about — What happens when you cancel.

• There are a few reasons that you might not see a creator on your Active memberships page:

  • You may have canceled already: In most cases, we'll remove a creator from your Active memberships when you cancel. Please refer to your Billing history for past payments
  • The creator may have removed your membership: If you've been blocked from having a membership with a creator, we'll remove that creator from your Active memberships page
  • You may have another account: If you don't have any Billing history with a creator and they aren't on your Memberships page, then you may have more than one account. You can enter possible emails on our password reset page. If you get a reset email to another email, then log in with those credentials to cancel

• If you've canceled and continue receiving charges, you may have another account. You can visit the password reset page and enter possible emails. If you get a reset email to another email, then you can log in with those credentials to cancel.