In this article, we'll cover:
Setting access to your posts
- Create a new post by clicking Posts from the creator navigation, and then click New
- Draft your post as you typically would
- On the right side of the post editor, you'll have the option to set your post access to:
- The Public
- For All patrons (including patrons not in a tier)
- For Select Tiers
- Add any teaser text, or organizational tags that you'd like
- Next, you can publish your post, or schedule it for a specific time!
If you are in our Pro, or Premium platform plans, and want your post accessible only by patrons in specific tiers, choose Select Tiers. You’ll find all of your tiers appear. Deselect any Tiers that will not have access — by default, all Tiers will be selected when you choose Select Tiers.
Why is posting for Select Tiers helpful?
- It gives you more control over which patrons find your posts.
- Do you have multiple projects and offer different benefits at the same tier level? You’ll have the option to provide content to multiple tiers at the same price. So you can have two $5 tiers offering completely different benefits.
You'll easily find all of your patrons organized into the tier that corresponds with their payment level within the Relationship manager — so no more guesswork on what posts different patrons can view!
What does this mean for patrons?
The most important thing this means is: if you publish content for Select Tiers, patrons will need to be in that Tier (not just paying the tier price) to have access.
- If you select Public, anyone can find your posts even if they’re not a patron.
- If you select All Patrons, all of your paying patrons will find your post, regardless of the tier they are in, even if they chose no tier when they signed up.
- If you choose Select Tiers, only the patrons you select will have access to your posts. That means patrons who selected no tier when they signed up won’t have access to your post unless they update their membership with you. And patrons paying a higher amount than the tier they signed up for will only have access to posts available to their tier.
Sample letter for no tier patrons
If you have patrons in no tier or are paying more than their tier price, we suggest you reach out to them to inform them that they may not have access to all of your posts.
You can use the filter options (No tier) in your Relationship Manager to select these patrons and send them a group message.
Learn how to message multiple patrons in the patron relationship manager on this article.
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Dear patron,
I noticed that you created a custom pledge, or “no tier” when you joined my page. As a heads up, I post most of my content for the specific Tiers I offer. If you aren't in a Tier, you might not have access to all of the posts I'd love you to have.
If you’d like access to posts for my [TIER NAME] Tier, you'll want to select that Tier. You can make sure you're in the right Tier by visiting your Active memberships, and it will only take a minute.
Thanks for your continued support!
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Sample letter to patrons pledging more than their tier
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Dear patron,
I’m messaging you because I noticed that you’re currently pledging a higher amount than the membership Tier you’re signed up for. I post most of my content for my specific Tiers only, so you might not find all of my posts with your current membership.
I want to ensure you access the posts and benefits you intended. You can join my [TIER NAME] Tier by visiting your Active memberships — this will only take a minute.
Thanks for your continued support!
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What about my posts before November 7th, 2018?
All of your old posts will remain the same within the old model – so they'll be accessible to patrons based on the tier amount they're paying.
When did this change take place?
A: November 7th, 2018.
Can I select post access based on the payment amount?
A:
Will selecting all patrons populate checkmarks in all the boxes in the post workflow?
A: Yes, all the checkboxes will populate when you select all patrons.
Can creators move patrons into tiers?
A: No, they cannot. You'll need to request your patrons do this themselves.
Where do I send my patrons to join a new tier?
A: Patrons can find this by going to their Active memberships page and clicking edit.
Can people sign up for multiple tiers that add up to their membership?
A: Patrons can only sign up for one tier.
