This article will cover what it means to make a post visible by All patrons aside from selecting a specific tier.
To help you decide if posting for "All patrons" is best for you, we'll go over:
- What a custom pledge is, a.k.a no tier patrons
- Who can see your all patrons posts
- When you should post for all patrons
- Finding patrons who've made custom pledges, a.k.a no tier patrons
We may refer to a US Dollar ($) amount; however, Patreon supports many currencies.
What is a custom pledge?
Every Patreon creator page has a default custom pledge option that patrons can choose. While the custom pledge suggestion defaults to $5 USD, a patron's minimum amount to a creator is $1 USD.
Patrons who pay you with a custom pledge are not assigned to a specific tier (if you've created tiers). These patrons appear as No tier patrons in your Relationship Manager.
Because they're not part of a tier, they aren't tracked for benefits and won't access certain benefits, like Discord roles.
Why is $1 the minimum?
We allow for custom pledges so that patrons can support creators even if they're unable to join a tier. As the name suggests, there are no benefits or tiers associated with custom pledges — regardless of the amount given.
For example, a patron can pay $15 USD a month, but not be in your $15 tier. Whether or not you want to give this patron benefits assigned to your $15 tier is entirely up to you. Many creators require patrons to be within a tier to receive benefits. You can review your custom pledge patrons on your Relationship Manager.
Who can see my All patrons posts?
Regardless of the payment amount, all patrons paying you can see posts you publish as All patrons. This means that custom pledge patrons will also see your post. Posting for all patrons is a great option to share your work widely.
Posts published for a select tier(s) will not automatically be available for new tiers you create. Once you've created a new tier, you'll need to edit your posts to grant that unique tier access.
We've created a guide to help you with repricing tiers, which includes introducing new tiers; here: 5 Simple Steps to Retire or Reprice a tier
When should I post for All patrons?
Each creator has their membership delivery set up differently. Here are situations where creators use the all patrons option successfully:
- Lite creators: If you're on our Lite creator plan, posting for "All patrons" ensures that your content remains locked to non-patrons.
- General announcements: If you have a message for all patrons supporting you. Posting for "All patrons" is a simple way to get the word out. It also ensures that the post is visible to patrons in new tiers without any editing on your end.
- Special offer announcements: If you're running a special offer and want to get the word out to patrons, posting for "All patrons" is a great idea.
- Changes to tiers or benefits offered: If you're retiring a tier, or restructuring your tier prices/benefits, it's a good idea to give ample time for patrons to prepare for the changes. Posting a message for all patrons is a way to get the word out and get them excited for the changes to come.
- Taking a vacation: If you plan on taking some time for yourself (and please do!), posting a quick note for "All patrons" is a great way to let them know. If you're pausing your billing, don't forget to let patrons know – it will help avoid any confusion.
- Polls you genuinely want all patrons to participate in: If you are thinking about updating benefits, or have a question you want to hear from all of your patrons about – publishing for "All patrons" will do the trick.
What if I want my posts only to be visible to certain tiers?
You'll want to use the Select tiers option when creating your posts. You can choose which tiers will have access to these posts. Patrons who've made a custom pledge will not be able to view these posts, regardless of their cash value.
If you get reports from patrons upset that they can't see posts even though that's how much they're supporting you, check your Relationship Manager. If patrons appear as No tier, it means that they made a custom pledge and should update to the correct tier.
Many creators who publish posts for select tiers proactively reach out to patrons who have made custom pledges.
How do I find patrons who've created custom pledges?
You can find all custom pledges or No tier patrons with a few clicks in your Relationship Manager. To get your list of patrons, set the following filters:
- Active membership type
- No tier
- Paid status
Below is a sample message you can send to patrons who've made a custom pledge but may be eligible for benefits based on the payment amount:
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Hi there, I noticed that you made a custom [AMOUNT] a month pledge, but aren't in my [BLANK] tier, which is [AMOUNT] a month. If you'd like to receive benefits tied to my [BLANK] tier, please update your membership and select the [BLANK] tier. It should be a quick fix, and Patreon's created this article to help you through it: How do I update my membership amount? If you'd prefer not to receive [BLANK] tier benefits, that's cool too! I just wanted to make sure you weren't missing out on any of the perks. Thanks for being a patron! |
