To help you decide if posting for “All patrons” is best for you, we’re going to break down the following:
- What a custom pledge is, a.k.a “No tier” patrons
- Who can see your “All patrons” posts
- When you should post for “All patrons”
- Finding patrons who’ve made custom pledges a.k.a “No tier” patrons
Please note that while these examples are in US Dollar ($), it is possible that you could be billed in any of our support currencies, depending on the currency that the creator chooses to bill in. Learn more about our supported currencies in this help center article: https://support.patreon.com/hc/en-us/articles/360039589091
What is a custom pledge?
Because they’re not part of a tier, they aren’t tracked for benefits and won’t have access to certain benefits, like Discord roles.
Why is $1 the minimum?
For example, If patrons are paying $15 USD a month, but aren’t in your $15 tier, whether or not you honor the payment amount given by patrons is entirely up to you. Many creators require patrons to be within a tier to receive benefits. Learn how to get a list of patrons who’ve created a custom pledge here.
Who can see my “All patrons” posts?
If you have your tiers set up in a “higher tier gets everything the lower tiers do” set up, posting for “All patrons” might not be the best option for you. This is because the post will be visible to patrons who’ve made a custom pledge (minimum of $1 USD / €1 Euro / £1 British Pound) and are not actually within one of your tiers. These patrons will appear in your as “No tier” patrons.
If you don’t mind who sees your post, as long as they’re support you, then publishing for “All patrons” works.
If you’d rather that posts be locked to certain tiers, we recommend posting for “Select tiers” and then selecting the tiers that will have access.
Note: When you publish posts for “Select tiers” any new tiers you create will not automatically have access to those posts. Once you’ve created your new tier, you’ll want to edit your posts to grant that new tier access. We’ve created a guide to help you with repricing tiers, which includes introducing new tiers, here: tier.
When should I post for “All patrons”?
- Lite creators: If you’re on our Lite creator plan, posting for “All patrons” ensures that your content remains locked to non-patrons.
- General announcements: If you have a message for all patrons supporting you. Posting for “All patrons” is a simple way to get the word out. It also ensures that the post is visible to patrons in new tiers without any editing on your end.
- Special offer announcements: If you’re running a special offer and want to get word out to patrons, posting for “All patrons” is a great idea.
- Changes to tiers, or benefits offered: If you’re retiring a tier, or restructuring your tier prices/benefits, it’s a good idea to give ample time for patrons to be prepared for the changes. Posting a message for all patrons is a way to get the word out, and get them excited for the changes to come.
- Taking a vacation: If you plan on taking some time for yourself (and please do!) posting a quick note for “All patrons” is a great way to let them know. If you’re pausing your billing, don’t forget to let patrons know – it will help avoid any confusion.
- Polls you truly want all patrons to see: If you are thinking about updating benefits, or just have a question you want to hear from all of your patrons about – publishing for “All patrons” will do the trick.
Patrons who’ve created a custom pledge will not be able to view these posts, regardless of their cash value.
Many creators who publish posts for “Select tiers” proactively reach out to patrons who have made custom pledges. Learn more about communicating with these patrons, here.
How do I find patrons who’ve created custom pledges?
- Active membership type
- No tier
- Paid status
I noticed that you made a custom $15 a month pledge, but aren’t in my Super Star tier, which is $15 a month.
If you’d like to receive benefits tied to my $15 tier, please update your membership and select the Super Star tier. It should be a quick fix, and Patreon’s created this article to help you through it:
If you’d prefer to not receive Super Star tier benefits, that’s cool too! I just wanted to make sure you weren’t missing out on any of the perks.
Thanks for being a patron!