In this video guide, we’ll walk you through how payment processing works on Patreon and how to retry a declining membership payment.
| If you’d like to turn on subtitles in a language other than english, you can do that by clicking the “CC” option in the video player. From there click the gear icon > click the subtitles option > then click auto-translate and select your language from the list that appears. |
Video timestamp
- How payment processing works on Patreon [ 00:49 ]
- Common reasons for declines [ 01:50 ]
- What Patreon does when your payment declines [ 02:13 ]
- How to retry a declining payment [ 03:03 ]
- Retrying a declined PayPal payment [ 03:44 ]
- What to do if your payment keeps declining [ 04:50 ]
Resources for you
- Declined payment - Text version of this guide
- How do I update my payment information? - Text guide to update payment information.
- Why have my patrons payments declined? - Information for creators on declined patron payments.
- PayPal support page - To help you with a PayPal payment that continues to decline.