Please note that it can take up to 3 to 5 business days for your payout to completely process and be credited in the method you have set up once you have initiated the payout. For more detailed information, please visit our guide on Patreon's withdrawal process.
To help determine the status of your payout, you will find a status banner in the Payout history section of your payouts dashboard with additional details. Below, you will find the definition and details of the three different statuses.
The Payout failed banner will let you know that something has gone wrong with the payout process. This means that the payment provider has alerted us that there has been an error during the payout process, but please note that these errors could be resolved by following .
- Total amount of payout
- Date that the payout was initiated
- Payout provider and account details it was paid out to (PayPal, Payoneer, Stripe)
If you find the payout failed banner, or if it shows complete but you have not received your funds in your account, there are a few troubleshooting steps you need to take that can narrow down where the holdup is. Scroll down to find your payout method, and follow these
Double check the PayPal email you have connected to your Patreon account and make sure that it is the same PayPal account that you are logging into, and that there are no typos.
Then, log into your PayPal account and make sure that your PayPal account is set up to accept payouts in the currency of your choice.
Payments can be delayed in Stripe for two reasons: holidays and incorrect account information. If it's been more than 3 days since you sent your payout through Stripe and there is not a holiday, we recommend getting in touch with your bank to find out if there are any pending deposits on their end.
If you've already connected a bank account, there's a chance that the bank account information submitted isn't quite right. Please re-submit your bank account and routing numbers from your . Stripe will automatically reattempt transfers to the updated bank information within 1-3 business days.
Log into your Payoneer account and check to find out if there are any blockers or notifications. Please note that if you are using Payoneer, they require you to verify your account to receive funds.
Still can't find your payout?
If you have completed the steps above and everything checks out, please reach out to us by scrolling down and clicking the Email Patreon support button, and we can help you through email.