RESOLVING ISSUES

Account Issues

• I’m not receiving my 2-factor SMS code, what should I do?
• I'm having login issues
• I used the wrong email for my account
• I have two accounts. Can I merge them?
• I don't recognize a login verification request
• I can't access my 2-Factor Authentication

Troubleshooting

• Resolving issues with video posts
• Is this a bug? Troubleshooting issues on the Patreon app
• I think I've encountered an issue with the site; how do I report it?
• What browsers does Patreon support?
• Scheduled maintenance
• Why can’t I message people on Patron Relationship Manager? 

Contacting Us

• How do I bring a request for creator or patron information?
• Is Patreon available in different languages?
• Do you have a phone number I can call?

Trust & Safety

• Why has my account been suspended?
• My page has been flagged as adult content, what can I do?
• My page has been taken down, what can I do?
• My work is being stolen!
• Should my creator page be marked as adult content?
• I am being bullied, how can you help?

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