Spotting scam emails: How to recognise suspicious activity

  • Updated

If you received a suspicious email and aren’t sure if it’s coming from Patreon, here are a couple of ways you can check its legitimacy:

Is it promotional?

If someone offers you a service in exchange for money, it is a scam. We would never ask you to pay us money in exchange for promotional services. Below is an example of a real scam email that was sent to creators in the past:

Are you being asked for sensitive information?

  • If you receive an email asking for your tax info, credit card number or other private information, double-check that the email comes from a Patreon email domain:
  • If the sender does not have a Patreon email address, DO NOT send over your personal information.

If you’re ever unsure if an email you received is a scam, you can email us by clicking on the Submit a request button on the right-hand side of the article. If you’re using a mobile device, scroll down to the bottom of the article to find this button. Please attach a full-screen screenshot of the email you received so we can confirm the legitimacy of the email.

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