Patreon provides a platform for patrons to pay creators directly. In most cases, Patreon will not refund on behalf of creators.
Creators can issue refunds at their discretion
Creators can refund a patron’s 3 most recent payments from their Relationship manager as long as they have a Patreon balance to cover the refunded amount. If a creator is having difficulty issuing a refund, they can reach out to our Support team for assistance.
Creators can refund charges within 90 days of the processing date. If a creator needs to issue a refund older than 90 days, they can do so off of Patreon (i.e., on PayPal or Venmo).
What if a creator refuses to issue a refund?
Patreon may offer refunds at our sole discretion, based on the circumstances.
To be eligible to receive a refund, patrons must contact Patreon within 10 days of the charge processing on their statement. Patrons will receive notice of whether the refund is denied, or approved and issued. Once a refund is issued, it can take up to 5-7 business days to process.