Do you have a payout method?
Have you added a payout method to your account? You’ll want to ensure that information has been updating to begin receiving payouts! To check this, navigate to your Payout and Taxes settings and make sure that you have entered a valid checking or Paypal account in order to receive payment.
At the top of your Payouts page, you'll see your total account balance, which you can pay out at any time using the "Withdraw balance" button. Please note that you can pay out once every 24 hours.
Update your bank account information
If it's been more than 3 days since you sent your payout through Stripe. Payments can be delayed in Stripe for two reasons: holidays and incorrect account information.
Have your pledge processed?
Hop over to your Relationship Manager, where you'll see all of your patrons currently with active memberships. You will only receive payouts to your account if you have patrons actively pledging to you. If you are on a "per post" page, your patrons would have needed to be pledging to you before you posted a paid post; if you are on a monthly, they will have needed to join before we started processing payments on the 1st of the month.
Is there a temporary hold on your account?
To ensure the security of your account, and make sure YOU are the one collecting your earnings, we sometimes need to place a on your payouts.
Are you pledging to other creators?
We use the balance in your account to cover any pledges you have to other creators, so if the amount you are paying other creators is more than you are collecting for your page, you will not see a positive balance in your account. You can check this within your Dashboard here.