Creators are now required to combine profiles
As of July 6th, all creators are required to have a single identity instead of separate creator and fan profiles. If you haven’t combined your profiles yet, your access to Patreon is temporarily restricted until you do. Combine your profiles now to restore access to Patreon. If you don't take action in the next few weeks, we'll automatically combine your profiles for you starting August 17th. Need help? Visit Combine your creator and fan profiles into a single identity or contact the support team for assistance.
If you're unable to cancel your membership or see unexpected charges, we’re here to help. This guide walks you through how to cancel your membership on both desktop and mobile. You’ll also find answers to common billing and account questions in the FAQ section below.
🔐 Security tip: If you notice unfamiliar charges or can’t find your membership, try resetting your password. This can help identify if you have multiple accounts.
Canceling a paid membership
Choose your device below for step-by-step instructions:
-
- Log in to your account and switch to your member profile (if applicable)
→ Click your profile picture in the bottom-left corner to check or switch profiles - Click the
Settings link from the left-side menu
- Go to the Memberships tab (this link will take you there)
- Locate your membership, and click the View Details button
- Click on Cancel membership, then confirm cancellation
- Decide whether to stay connected as a free member or toggle off this option and click Save and continue
- Optionally, complete the anonymous exit survey to share feedback with the creator
- Log in to your account and switch to your member profile (if applicable)
-
- Open the app and switch to your member profile (if applicable). You can switch between member and creator profiles (if you have one) by tapping on your profile image in the top right corner and tapping the Switch to button
- Scroll through the creators listed at the top of the Home screen and tap on the desired creator from the list
- Tap the three dots button in the upper right corner of the creator's Home screen and then select
Your membership
- Choose Edit membership, then tap Cancel membership
- Scroll down and Confirm cancellation
- Manage your free membership option and tap Save and Continue
- Optionally, complete the anonymous exit survey to provide feedback
If you face any issues, submit a request to our support team for assistance.
FAQ
-
Your membership won't renew for the next billing period.
If the creator uses per-creation billing, you might have a final charge for paid posts made before your cancellation.
-
You may have already canceled. Check your Billing History under
Or
The creator may have removed your membership.
Or
You might have another account. Reset your password to check for accounts tied to other emails.
- You may have another account. Try resetting your password with all possible email addresses. If you're still being charged, contact support.
- Patreon doesn't typically offer refunds since payments go directly to creators. If you believe a charge was made in error, submit a request for review.
- You'll retain access to paid content until the end of your billing period. After that, access ends unless you re-subscribe.
- Yes, you can re-subscribe to any creator at any time.
- Patreon doesn't currently offer a pause feature. To temporarily stop payments, you'll need to cancel and re-subscribe later.
- Creators aren't directly notified when you cancel, but they may notice changes in their membership count.
- Canceling before your billing date ensures you won't be charged for the next period. Confirm the cancellation in your Memberships tab to avoid unexpected charges.
Account Security Tip: If you suspect your account is compromised, reset your password immediately. Consider updating passwords for other platforms if they are reused.