If you’re unable to cancel your membership or have concerns about unexpected charges, we’re here to help. Follow the steps below to cancel your membership, and check the FAQs for additional support.
Important: If you see unfamiliar charges or can’t locate a membership, reset your password to rule out an alternate account.
Canceling a paid membership
Choose your device below for step-by-step instructions:
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- Log in to your account and switch to your member profile (if applicable). You can check which profile you’re on by clicking your profile picture in the bottom left corner
- Click the Settings link from the left-side menu
- Go to the Memberships tab (this link will take you there)
- Locate your membership, and click the View Details button
- Click on Cancel membership, then confirm cancellation
- Decide whether to stay connected as a free member or toggle off this option and click Save and continue
- Optionally, complete the anonymous exit survey to share feedback with the creator
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- Open the app and switch to your member profile (if applicable). You can switch between member and creator profiles (if you have one) by tapping on your profile image in the top right corner and tapping the Switch to button
- Scroll through the creators listed at the top of the Home screen and tap on the desired creator from the list
- Tap the three dots button in the upper right corner of the creator's Home screen and then select Your membership
- Choose Edit membership, then tap Cancel membership
- Scroll down and Confirm cancellation
- Manage your free membership option and tap Save and Continue
- Optionally, complete the anonymous exit survey to provide feedback
If you face any issues, submit a request to our support team for assistance.
Frequently Asked Questions
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- Your membership won’t renew for the next billing period
- If the creator uses per-creation billing, you might have a final charge for paid posts made before your cancellation
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- You may have already canceled. Check your Billing History under Settings for past payments. If you see past payments and the creator is no longer listed in your Memberships, then you’ve unsubscribed
- The creator may have removed your membership
- You might have another account. Reset your password to check for accounts tied to other emails
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You may have another account. Try resetting your password with all possible email addresses. If you’re still being charged, contact support.
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Patreon doesn’t typically offer refunds since payments go directly to creators. If you believe a charge was made in error, submit a request for review.
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You’ll retain access to paid content until the end of your billing period. After that, access ends unless you re-subscribe.
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- The membership may already be canceled or archived
- Check your Memberships tab for active subscriptions
- If the Cancel button is still missing, contact support
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Yes, you can re-subscribe to any creator at any time.
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Patreon doesn’t currently offer a pause feature. To temporarily stop payments, you’ll need to cancel and re-subscribe later.
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Creators aren’t directly notified when you cancel, but they may notice changes in their membership count.
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Canceling before your billing date ensures you won’t be charged for the next period. Confirm the cancellation in your Memberships tab to avoid unexpected charges.
Account Security Tip: If you suspect your account is compromised, reset your password immediately. Consider updating passwords for other platforms if they are reused.