Selling one-time purchases on Patreon

  • Updated

Creators are now required to combine profiles

As part of Patreon's Network Discovery updates, creators and members will gradually see a more unified experience across Patreon. That means some steps in this article may look different depending on whether your accounts are already combined.

If you created your Patreon account recently, you may already have a single profile. If you don't see a prompt to combine, this doesn't apply to you.

Who does this apply to

  • Creators (including creators who are also members and support other creators): Combining accounts creates a single identity for both creating and membership activities. You can combine your accounts now to 30 June. Starting on 30 June, combining will be required
  • Members-only (no creator page): You may notice navigation updates as these changes roll out. Once the creators you support join the network, you'll also get access to a new feed. No action is needed from your side

What may look different for creators after combining profiles

  • One identity: Your name and profile image are the same everywhere, whether you're creating or interacting as a member
  • One inbox: Notifications and messages are unified in a single place
  • Updated navigation on desktop and mobile: You may see updated labels and entry points that reflect a single, combined experience, including fewer profile-switching steps

Learn what's changing and how to get started in our article about combining your creator and member profiles into a single identity .

Whether you’re a musician, illustrator, writer or video creator, you can sell your digital work directly to fans. From full videos and podcast episodes to collections of your best work, your membership or exclusive media can be available as one-time purchases through your Shop tab.

It’s free to get started. You’ll only see fees applied when you earn, and we’ve built tools to help you track sales and grow over time.

Please note that since November 2024, we’ve started gradually rolling out access to Commerce for creators that are classified as Adult/18+ and will continue this rollout into 2025.

All work sold through Shops must comply with our Community Guidelines.

What you can sell

You can sell posts, digital products and collections:

  • Digital products (text, audio, video, image, attachments)
  • Posts (these can be posts for paid members or for purchase only)
  • Collections (groups of posts, like mini-series or themed bundles)

Supported file types:

  • Video: .mov, .mp4, .m4a .mpeg, .ogg
  • Audio: .mp3, .mp4, .m4a, .wav, .aac, .ogg
  • Image: .gif, .jpeg, .png,
  • Attachment file types: .epub, .doc, .rtf, .txt, .zip, .7-Zip, .stl, .3mf

You can view the full list of supported file formats here.

Want ideas for selling beyond membership? Check out “Increase your earnings with one-time purchases” on Patreon for Creators. Currently, Patreon for Creators is only available in English.

How to post your work for sale

There are two pathways to post your work for sale in your Shop.

  • Click Create > Post
  • Click Create > Product

Both options will take you to the posting editor, where you can:

  • Add a title, write details about what you’re posting and set your price (between $3 and $5,000 USD)
  • Make the post available to members (as well as for sale) or for purchase only
  • Edit your preview
  • Publish your post to your Shop

Posting a collection for sale

You can set a collection for sale when you first create it, or any time afterwards.

Note: Collections must include at least one post to appear in your Shop.

Fees that apply to sales

There’s no fee to post products for sale – fees are only applied to successfully processed payments.

For creators:

Fee Details
Platform fee

Standard 10% platform fee for successfully processed sales

Note: Creators who started selling digital products before 4 August 2025 may be subject to a legacy platform fee instead of the standard fee, depending on your platform plan settings.

Learn more about it in our Creator fees overview.

Payment-processing fee Varies by currency (e.g. 2.9% + $0.30 USD)
Sales tax on fees May apply based on your location
Payout fee Based on your withdrawal method and currency

For fans:

Fee Details
iOS app store fee* 30% of the sale price (Apple’s fee), depending on the creator’s account settings
Currency conversion 2.5% if the buyer’s currency ≠ your payout currency
Sales tax May apply based on the customer’s location

* iOS in-app purchases for one-time purchases are currently available in select countries. Visit our iOS in-app purchases: country and currency page for more information about where iOS in-app purchases are currently supported. Fans who are not located in one of the currently supported countries can still view products on the iOS app but are unable to purchase products on that platform.

Managing your Shop

You can make changes to work you’re selling in your Shop at any time – even after they’ve been purchased.

  • Edit the title, files, price and description
  • Stop selling or unpublish to hide the product from your Shop (existing buyers keep access)
  • Delete to remove the post entirely (removes access; refunds optional)

How to manage your one-time purchase

What fans see

You can use the Preview feature to see how the public views your posting on your page.

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Featuring products in your shop

You can feature up to three products at the top of your Shop to drive attention from your fans. Featuring products is a great way to showcase your most popular or new items and encourage sales.

To feature a product:

  1. Click the More button () next to your posting
  2. Select Feature in shop

Your featured products will appear prominently at the top of your shop, helping fans discover your best offerings quickly.

The after-purchase experience

When someone buys access to a post or collection, the content is unlocked immediately. Buyers can access their purchases at any time from the Purchases tab – no membership required.

You can continue to edit, add to or remove content after posting it for sale. Buyers will see any updates, even if changes are made after their purchase. If you remove content, consider offering refunds or notifying affected fans.

Track and grow

Head to Insights > Shop to view your earnings by product and see your top-selling items. Sales data is updated every four hours.

To see who’s buying your work, go to Audience > Sales. Click a buyer’s name to view their purchase history – including full details if their activity goes back more than three months.

Payout timing

Once funds are available for payout, you can manually withdraw your balance immediately, or if you have automatic payouts enabled, your funds will be paid out on the 5th of each month.

Platform Pending funds
Web & Android Up to 7 days
iOS Up to 75 days (Apple delay)

When you withdraw funds, a payout fee will be deducted from the payout amount.

Refunding a customer

Funds must be available in your balance to issue a refund. You can issue refunds for up to 90 days after a purchase. Once refunded, the customer immediately loses access to the product.

Refunds typically take 5–7 working days to process and can’t be undone.

How to issue a refund:

Before you start: Make sure you’re in your creator profile.
To switch, click your name in the bottom-left corner and select your creator profile from the menu.

  1. Switch to your creator profile
  2. Go to Audience > Sales
  3. Search for the customer or find them in the list
  4. Click their name to view the order details
  5. Select Issue refund

If you’re deleting a product, you’ll be prompted to:

  • Refund all customers who purchased it
  • Or select individual purchases to refund

iOS in-app Purchase Refunds

Refunds for iOS in-app purchases can be handled in two ways:

  • Through Patreon: Issue the refund as usual (if funds are available)
  • Through Apple: Customers can request a refund at reportaproblem.apple.com. Apple handles the process and communicates directly with the customer. If approved, the full amount is returned to their Apple account – Apple will process refunds within 60 days of the purchase taking place

General questions about selling media

What are the file limitations for digital products?

Media type Allowed file formats File requirements & limitations Number of files allowed

Video (native)
 

If you have early access to Patreon Video, you can host videos natively. Natively hosted video products count towards your Video storage limit – you can check your hour limit in your settings.

If you don’t have early access to Patreon Video, you can upload your video as ‘Other files’.

.mov, .mp4, .m4a, .mpeg, .ogg
  • Output file is 1080p/2k or smaller definitions
  • Total file bitrate is below 8 Mbps or below (max. 16 Mbps)
  • Colour depth is 8-bit 4:2:0 or below
Audio (native) .mp3, .mp4, .m4a, .wav, .aac, .ogg, .mpeg, .wma, .x-m4a, .x-wav 1
Image (native) .jpeg, .png, .gif 512 MB 500
File (downloadable)

In addition to our standard file types, we also support:

.epub, .doc, .rtf, .txt, .zip, .7-Zip, .stl, .3mf

5 GB 25

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