Fan tools for keeping Live safe

Report a message

Members can report messages that they feel are violating Patreon’s Community Guidelines directly to creators. We encourage everyone to review, uphold and enforce these guidelines to keep your community safe.

How to report a message:

•  
  1. Visit the specific chat you’d like to delete
  2. Hover over the message, and click More  
  3. Click Report Message
•  
  1. Visit the specific chat you’d like to delete
  2. Tap and hold the message to expand menu options
  3. Tap Report Message

Block a member

Members can also block other members in order to continue interacting with a chat while hiding messages from particular members.

How to block a member:

•  
  1. Visit the specific chat you’d like to delete
  2. Hover over the message, and click More  
  3. Click Block Member
•  
  1. Visit the specific chat you’d like to delete
  2. Tap and hold the message to expand menu options
  3. Tap Block Member

Report a live

Members can report an ongoing Live if they feel the content or environment violates Patreon’s Community Guidelines. We encourage you to review, uphold, and enforce both sets of guidelines to keep your community safe. Once you report a live, the creator’s stream is suspended for all viewers, and the creator is notified.

How to report a live:

•  
  1. In an active Live, click More  
  2. Click Report this creator
  3. Indicate why you’re reporting the live, and click Continue
•  
  1. In an active Live, tap More  
  2. Tap Report
  3. Indicate why you’re reporting the live, and tap Continue

Closed Chats

If you’re watching a Live and suddenly can’t send messages in the chat, don’t worry – it just means the creator or their moderators temporarily turned chat off.

This is a normal part of how some Lives are managed, especially when things get busy or the creator wants to focus attention elsewhere.

What you can still do

• You can still watch the Live and enjoy the stream.
• You’ll still see all previous chat messages, including new ones from the creator or moderators.
• Once chat is turned back on, you’ll be able to post again.

Muting

If you’re watching a Live or participating in a Community Chat and suddenly can’t send messages, it may be because you’ve been temporarily muted by the creator or a trusted moderator. This feature helps creators keep things respectful and on track for everyone watching.

This isn’t a ban – you can still enjoy the Live and follow the chat, but you won’t be able to post messages for a little while.

What being muted means

• You’ve been muted for a limited time: 15 minutes, 1 hour or 24 hours. You will see a message letting you know how long the mute lasts.
• You can still watch the Live and read messages in the chat.
• You just won’t be able to send messages until the mute expires.

Removal from Live

If you suddenly can’t access a Live you were just in, it’s possible the creator or a trusted moderator removed you from that Live session. This action – called Remove from Live – is used to help keep the experience safe and respectful for everyone.

What it means

• You were removed from the Live video and chat.
• You won’t be able to rejoin that specific Live session.
• You’re not blocked – you can still watch future Lives from that creator, unless you’re blocked separately.

Why it happens

Creators and their moderators use this option to keep the Live environment comfortable for everyone. It might be used if something you said or did was disruptive or against community guidelines.