Creators are now required to combine profiles
As part of Patreon's Network Discovery updates, creators and members will gradually see a more unified experience across Patreon. That means some steps in this article may look different depending on whether your accounts are already combined.
If you created your Patreon account recently, you may already have a single profile. If you don't see a prompt to combine, this doesn't apply to you.
Who does this apply to
- Creators (including creators who are also members and support other creators): Combining accounts creates a single identity for both creating and membership activities. You can combine your accounts now through July 6, 2026 (previously June 30, 2026). Starting on July 6, 2026, combining will be required
- Members-only (no creator page): You may notice navigation updates as these changes roll out. Once the creators you support join the network, you'll also get access to a new feed. No action is needed from your side
What may look different for creators after combining profiles
- One identity: Your name and profile image are the same everywhere, whether you're creating or interacting as a member
- One inbox: Notifications and messages are unified in a single place
- Updated navigation on desktop and mobile: You may see updated labels and entry points that reflect a single, combined experience, including fewer profile-switching steps
Learn what's changing and how to get started in our article about combining your creator and member profiles into a single identity.
If you're unable to cancel your membership or see unexpected charges, we’re here to help. This guide walks you through how to cancel your membership on both desktop and mobile. You’ll also find answers to common billing and account questions in the FAQ section below.
🔐 Security tip: If you notice unfamiliar charges or can’t find your membership, try resetting your password. This can help identify if you have multiple accounts.
Canceling a paid membership
Choose your device below for step-by-step instructions:
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- Log in to your account and switch to your member profile (if applicable)
→ Click your profile picture in the bottom-left corner to check or switch profiles - Click the
Settings link from the left-side menu
- Go to the Memberships tab (this link will take you there)
- Locate your membership, and click the View Details button
- Click on Cancel membership, then confirm cancellation
- Decide whether to stay connected as a free member or toggle off this option and click Save and continue
- Optionally, complete the anonymous exit survey to share feedback with the creator
- Log in to your account and switch to your member profile (if applicable)
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- Open the app and switch to your member profile (if applicable). You can switch between member and creator profiles (if you have one) by tapping on your profile image in the top right corner and tapping the Switch to button
- Scroll through the creators listed at the top of the Home screen and tap on the desired creator from the list
- Tap the three dots button in the upper right corner of the creator's Home screen and then select
Your membership
- Choose Edit membership, then tap Cancel membership
- Scroll down and Confirm cancellation
- Manage your free membership option and tap Save and Continue
- Optionally, complete the anonymous exit survey to provide feedback
If you face any issues, submit a request to our support team for assistance.
Frequently Asked Questions
- Your membership won’t renew for the next billing period
- If the creator uses per-creation billing, you might have a final charge for paid posts made before your cancellation
- You may have already canceled. Check your Billing History under
- The creator may have removed your membership
- You might have another account. Reset your password to check for accounts tied to other emails
- You may have another account. Try resetting your password with all possible email addresses. If you’re still being charged, contact support.
- Patreon doesn’t typically offer refunds since payments go directly to creators. If you believe a charge was made in error, submit a request for review.
- You’ll retain access to paid content until the end of your billing period. After that, access ends unless you re-subscribe.
- The membership may already be canceled or archived
- Check your Memberships tab for active subscriptions
- If the Cancel button is still missing, contact support
- Yes, you can re-subscribe to any creator at any time.
- Patreon doesn’t currently offer a pause feature. To temporarily stop payments, you’ll need to cancel and re-subscribe later.
- Creators aren’t directly notified when you cancel, but they may notice changes in their membership count.
- Canceling before your billing date ensures you won’t be charged for the next period. Confirm the cancellation in your Memberships tab to avoid unexpected charges.
Account Security Tip: If you suspect your account is compromised, reset your password immediately. Consider updating passwords for other platforms if they are reused.