Payout Dashboard

  • Updated

The Payouts dashboard is where you can payout, review your payout withdrawal history, and download essential earnings and tax CSV files.

In this article, we’ll go over:

Once you initiate a payout, it can take up to 3 - 5 business days to be fully processed and credited in the method you have set up. Please visit our guide on Patreon's withdrawal process for more detailed information. 

Payout history

The Payouts history table details your most recent payouts and includes the following columns:

  • Date: when the payout was initiated
  • Description: what the payout was for (i.e., auto withdrawal or payments to other creators)
  • Destination: where the withdrawal was sent
  • Amount: the total value of funds withdrawn
  • Status: whether the withdrawal was successful or not
Note: It can take up to 3 - 5 business days to fully process a payout to your method of choice once initiated. Please visit our guide on our payout withdrawal process for more detailed information.

Payout Statuses

Each payout attempt will include a status. Below are the statuses definitions for payout attempts:

Status Definition

Failed

The payment provider has alerted us that there has been an error during the payout process. You can troubleshoot your payout to try to resolve these errors.
Successful

The payout provider has confirmed to Patreon that they received the funds. However, this does not mean that the payout has been transferred to the bank account linked to the provider.

If your payout status is successful, but you’ve not yet received your funds, please go through the troubleshooting steps below.

Initiated We are processing your withdrawal. Funds usually arrive within 3-5 business days.
Payout reversed This means that Patreon reversed the payout transaction. At this point, all funds from the payout attempt should be returned to your creator balance. You can then initiate another payout process after checking that your payout information and accounts are correct.

Troubleshooting payouts

PayPal

Double-check the PayPal email you have connected to your Patreon account and make sure that it is the same PayPal account that you are logging into and that there are no typos.

Then, log into your PayPal account and make sure that your PayPal account is set up to accept payouts in the currency of your choice.

Stripe

Payments can be delayed in Stripe for two reasons: holidays and incorrect account information. If it's been more than 3 days since you sent your payout through Stripe and there is not a holiday, we recommend getting in touch with your bank to find out if there are any pending deposits on their end.

If you've already connected a bank account, there's a chance that the bank account information submitted isn't quite right. Please re-submit your bank account and routing numbers from your Payouts and Taxes setting. Stripe will automatically reattempt transfers to the updated bank information within 1-3 business days.

Payoneer

Log into your Payoneer account and check to find out if there are any blockers or notifications. Please note that if you are using Payoneer, they require you to verify your account to receive funds.

Still can't find your payout?

If you have completed the steps above and everything checks out, please reach out to us by scrolling down and clicking the Email Patreon support button, and we can help you through email.

Documents tab

You can find all earnings-related, payouts, sales tax, and income tax CSV files available for download in the Payouts Documents tab.

Here’s what’s available in your Documents tab:

Data

Summary

Withdrawal history CSV

A complete history of all payouts that have been initiated for your account
Earnings breakdown by month CSV The total amount we’ve processed for you in each month
Patron transaction history CSV A complete history of processed payments for each of your patrons

Refund history CSV

Every refund that has been processed from your balance

Income Tax

Your gross earnings yearly. If you’ve enabled paperless tax statements, you can view or download a 1099-K for years where you reached the earnings thresholds

Sales Tax: United States (by state) CSV

Lists the amount of sales tax we’ve collected and paid on your patrons’ behalf by U.S. state

Sales Tax: Rest of world (by country)

Lists the amount of taxes collected and paid on your patrons’ behalf by country

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