Everything you need to know about Blocking a member

  • Updated

Patreon should be a safe space for all creators to share their work. If you notice a member constantly changing their pledge or spamming your posts, blocking will help!

What a blocked member CAN do What a blocked member CAN NOT do
  • view any public posts on your creator page
  • pledge to your creator page
  • message you directly
  • access any member-only post
  • comment on any creator or member posts on your page

How do I block a member?

You can block a member directly at any point, directly from your Relationship Manager. Here are the detailed steps to help you with blocking if need be:

  1. While logged in to your creator account, click on the Audience button from the left sidebar navigation
  2. You’ll land on your Relationship manager, where you can locate a specific member by searching for their Patreon username or email address
  3. Once you’ve located the member you’d like to block, click on the member’s name to expand additional actions in the member details section on the right side of the page
  4. Click on the More button and then select the Block user option

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As soon as an active member is blocked, they are immediately removed from your relationship manager and sent an email notification of removal.

If the user is not an active member, they will be removed from your relationship manager but not sent an email notification. If you are blocking someone whom YOU are a member of, your membership to them will be removed.

A blocked member cannot become a member to you again unless you unblock them. To unblock a user:

  1. Click on the Audience button from the left sidebar navigation
  2. Click on the Blocked users link from the menubar to find a complete list of blocked members, along with the date you blocked them, and any supplied reasons
  3. Locate the member and click the Unblock button by their name
  4. Confirm in the modal to finalise the unblocking process

Please note that blocking a member will also block any accounts connected to the same payment method used, blocking any other accounts they might have.

 

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