How to edit your membership

  • Updated

This article includes quick how-to instructions for choosing a new tier, increasing your membership amount or cancelling your membership.

How to switch your tier

If a creator offers multiple paid membership tiers, you can change your tier whenever you’d like. Click on your device type below for steps to switch your tier.

  • If you are also a creator, make sure you follow this guide while in your member profile. You can click on your profile in the bottom left corner and click on your member profile to switch.

    1. Locate and click on the creator under Memberships on the left navigation
    2. Click on the Membership tab on the creator’s page
    3. Scroll down and click on the Change tier button for the tier you’d like to switch to
    4. If the creator offers lower tiers that you’d like to switch to, click on the Show more tiers button and then click on the Change tier button
    5. Click on the Update button and enjoy the perks of your new tier!
  • If you are also a creator, make sure you follow this guide while in your member profile. You can use the profile switcher to change between your creator and member profile by tapping on your profile picture in the top right corner of the Home tab.

    1. Tap on the membership icon MembershipCollection.png in the top-right corner of the screen, next to your profile picture
    2. A list of all your memberships in alphabetical order will populate on the screen
    3. Tap on the membership from this list to go to the full member view of the creator’s Patreon
    4. Tap on your current membership Membership.png directly under the creator’s Patreon header
    5. Tap on Edit membership
    6. Tap on Change membership
    7. Tap the Join button for your new tier, and follow the prompts to make the switch
  • If you are also a creator, make sure you follow this guide while in your member profile. Click on the menu in the top left corner, and then click on your profile photo in the bottom of the menu. Select your member profile.

    1. Tap on the menu.png Menu button in the top-left corner
    2. Locate and tap on the creator under your Memberships
    3. Tap on the Membership tab on the creator’s page
    4. Scroll down and Tap on the Change tier button for the tier you’d like to switch to
    5. If the creator offers lower tiers that you’d like to switch to, tap on the Show more tiers button and then tap on the Change tier button
    6. Tap on the Subscribe now button or Continue with PayPal
    7. Enjoy the perks of your new tier!

What happens after I join a different tier?

You’ll instantly unlock the perks of your new tier!

Depending on the creator’s payment schedule, if you join a higher tier, you may immediately be charged the difference between your previous tier and your new tier. If the creator uses our per-creation (legacy billing) or 1st-of-the-month billing, you won’t be charged immediately.

Learn more about creator billing options

How to increase your payment amount (not upgrading tier)

While you can always give a creator more than the tier price, it is not possible to join a tier for less than the minimum price of a tier. If you want to increase your payment amount to that creator without upgrading your tier, choose your device type below for instructions on how to edit your membership:

Note: Increasing your membership amount will not automatically unlock benefits or access to a higher, sold-out tier. If you want to join a tier that no longer has available member spots, we recommend reaching out to the creator to request that they increase the number of member spots in that tier.

  • If you are also a creator, make sure you follow this guide while in your member profile. To check, click on your profile photo in the bottom left corner and click on your member profile if your creator profile is selected.

    1. Locate the creator under the Memberships header on the left navigation
    2. Click on the Membership tab
    3. Click on the pencil-edit-button.png Edit button for your current tier
    4. Click on the price field and enter the amount you’d like to pay for your membership (it must be higher than the minimum price for the tier)
    5. Click the Subscribe now or Continue with PayPal to confirm your changes
  • If you are also a creator, make sure you follow this guide while in your member profile. You can use the profile switcher to change between your creator and member profile by tapping on your profile picture in the top right corner of the Home tab.

    1. Tap on the membership icon MembershipCollection.png in the top right corner of the screen, next to your profile picture
    2. A list of all your memberships in alphabetical order will populate on the screen
    3. Tap on the membership from this list to go to the full member view of the creator’s Patreon
    4. Tap on your current membership Membership.png directly under the creator’s Patreon header
    5. Tap on Edit membership
    6. Tap on Edit payment method
    7. Tap into the Choose what you pay field and enter an amount higher than your current membership tier
    8. Tap the Update button
  • If you are also a creator, make sure you follow this guide while in your member profile. Click on the menu in the top left corner, and then click on your profile photo in the bottom of the menu. Select your member profile.

    1. Tap on the  menu menu.png button  in the top-left corner
    2. Locate and tap on the creator under your Memberships
    3. Tap on the Membership tab
    4. Scroll down and tap on the Edit  pencil-edit-button.png button for your membership
    5. Click on the price field and enter the amount you’d like to pay for your membership (it must be higher than the minimum price for the tier)
    6. Click on the Update button to confirm your changes

What happens after I increase my membership payment amount?

Your membership access and perks won’t change. Increasing your payment amount without upgrading your membership tier level will not result in you being placed in a new tier. Instead, you’ll be in the same tier paying a higher amount than the minimum price to join.

Depending on the creator’s payment schedule, if you join a higher tier, you may immediately be charged the difference between your previous tier and your new tier. If the creator uses our per-creation (legacy billing) or 1st-of-the-month billing, you won’t be charged immediately.

Learn more about creator billing options.

How to cancel your membership

If you have a declined or pending bill on your account, cancelling your recurring membership will not remove these bills. We recommend that you review your Billing History page before cancelling to see if we’ll process any payments for you upon cancelling.

Choose your device type below for quick steps to cancel your membership:

  • If you are also a creator, make sure you follow this guide while in your member profile. To check, click on your profile photo in the bottom left corner and click on your member profile if your creator profile is selected.

    1. Locate and click on the creator under the Memberships header on the left navigation
    2. Click on Membership tab
    3. Click on the Edit  pencil-edit-button.png button for your current tier
    4. Click on Cancel membership
    5. Click on the Confirm cancellation button
    6. You’ll automatically have the opportunity to stay connected as a free member. You can deselect this option if you prefer cancelling without staying connected as a free member
  • If you are also a creator, make sure you follow this guide while in your member profile. You can use the profile switcher to change between your creator and member profile by tapping on your profile picture in the top right corner of the Home tab.

    1. Tap on the membership icon MembershipCollection.png in the top-right corner of the screen, next to your profile picture
    2. A list of all your memberships in alphabetical order will populate on the screen
    3. Tap on the membership from this list to go to the full member view of the creator’s Patreon
    4. Tap on your current membership Membership.png directly under the creator’s Patreon header
    5. Tap on Edit membership
    6. Tap on the Confirm cancellation button
    7. You’ll automatically have the opportunity to stay connected as a free member. You can deselect this option if you prefer cancelling without staying connected as a free member
  • If you are also a creator, make sure you follow this guide while in your member profile. Tap on the menu in the top left corner, and then tap on your profile photo in the bottom of the menu. Select your member profile.

    1. Tap on the menu menu.png button in the top left corner
    2. Locate and tap on the creator under your Memberships
    3. Tap on the Membership tab
    4. Scroll down and tap on the Edit  pencil-edit-button.png button for your membership
    5. Tap on the Cancel membership button
    6. Tap on the Confirm cancellation button to finalise
    7. You’ll automatically have the opportunity to stay connected as a free member. You can deselect this option if you prefer cancelling without staying connected as a free member

What happens after I cancel my membership?

You’ll get information about what will happen when you cancel before you confirm this action. Typically, here’s what to expect:

  • If the creator uses charge upfront or subscription billing for members, then you’ll still have membership access for the remainder of the billing period, and they’ll remain listed under the Memberships section of your navigation menu.
  • If the creator uses per-creation or monthly (non-charge up front) billing for members, then you’ll immediately lose membership access and perks, and the creator will be removed from the Memberships section of your navigation menu.

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