Adding your payout details

  • Updated

This article will outline how to set up your payout method for the first time and provide more details about the different payout options available. Depending on how you’ve set up currency and location, you may have the choice to pay out your balance to a bank account, Payoneer, or PayPal. Let’s get your payout method set up so you can start getting paid!

Setting up your payout details for the first time

  1. While on the mobile web or desktop app, click on the Settings link from the left sidebar navigation
    • If you’re not seeing the Settings link, then you may be viewing your member profile. To switch to your creator profile, click on your name in the bottom left corner > then click on your creator profile
  2. Click on the Billing and payouts link from the top menu
  3. Click the Add payout method button
  4. Let us know:
    • If you’re an individual or a business/corporation > click Next
    • If you are a US creator or a non-US creator > click Next
  5. Select your payout country from the drop-down list 
  6. Let us know how you would like to get paid from the options and complete the payout method form.
    • Your payout method options will depend on the payout country you select. Your bank, Payoneer, or PayPal account country location information must match the information you provide
  7. Click the Save button, and you’re all set!

When you add a payout method for the first time or when you edit your payout method, an automatic 5-day payout lock is placed on your balance. After the 5-day payout lock, you'll be able to withdraw your balance.

Payout options

Direct deposit via Stripe (US payout country)

We recommend that you use a checking account to transfer payouts. Using a non-standard bank account, like a savings account or virtual bank account, may result in a higher chance of payout failure.

To use Stripe, you’ll need to know:

  • Your checking account number
  • Your routing number

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If your payout to a standard checking account fails, we suggest calling your bank to ensure that your account information, including your address, is up to date before reattempting.

If your payout to a non-standard bank account (savings or virtual bank account) fails, we ask that you update your payout method to a standard bank checking account. Once you update your payout information, Stripe will reattempt the payout immediately.

PayPal

If you want to use PayPal, you will only need your PayPal email address. Be careful when adding your email address – if there are any typos in the email you provide, your payout won't be routed properly. 

If you notice a typo in your payout information after paying out, you can submit a request for assistance.

Creators that are located within the region of Ukraine currently do not have the Paypal/Hyperwallet payout option available.

Payoneer (Outside of US only)

When you select Payoneer (for accounts outside of the US only), you will be walked through setting up the account and linking it with your checking account. If you come across any issues with using Payoneer, please refer to this troubleshooting guide our team has put together: Payoneer FAQs

Please note that you can only link one Payoneer account to your Patreon account. 

When can I payout?

Funds from products purchased through Commerce on Web and Android will appear as pending for up to 7 days before they can be withdrawn from your balance. Funds from product sales made via iOS in-app purchases will remain pending for up to 75 days before they will be available for payout, accounting for the time Apple requires to process and confirm the funds. Funds from membership payments may also appear as pending until they are successfully processed. Once funds are no longer pending and appear as available to withdraw, you can pay out your balance.

You’ll be able to payout once every 24 hours. Once a payout is initiated, it typically takes 1-5 days for the funds to appear in your personal account. If, for any reason, we are unable to send funds to your account successfully, funds are typically returned to your creator balance.

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