While your membership payment is declining, access to your creator’s patron-only posts and benefits will be locked until the payment is resolved. We’re here to help you regain access and keep supporting this creator whose work you value.
In this guide, we'll go through retrying your payment in these ways:
- Steps for updating a credit card on file
- How to transfer payments to a new credit card or PayPal account
- Frequently asked questions about declined payments
How do I switch to a new payment method?
Step 2: Click the Add Card or Add PayPal button depending on which payment method you'd like to transfer your memberships over to.
Step 3: In the pop-up window enter your new card details, or PayPal information. Follow the prompts and click the Submit button to confirm.
If your payment is declining, you'll want to reach out to your bank and ask that they accept all future charges from Patreon*Membership moving forward.
If your membership payment declines via PayPal, reach out to PayPal to ensure nothing is blocking payments to your creator(s).