How do I update my payment information?

  • Updated

Creators are now required to combine profiles

Are you a Patreon creator? From July 6, if you haven't combined your creator and fan profiles yet, you won't be able to use Patreon as usual, including posting and receiving payouts. That means some steps in this article may look different depending on whether your accounts are already combined. To learn more, visit our guide to combine your creator and fan profiles into a single identity. Or if you’re ready, combine your profiles now. Note that if you created your Patreon account recently, you may already have a single profile. If you don't see a prompt to combine, this doesn't apply to you.

If your payment method is declined after a few attempts, we recommend trying a different one. Please note that after ~30 days of payment declines, you’ll be converted to free member. Members whose payments were stuck in decline since before January 2024, had their memberships cancelled as of March 2026.

For any support with retrying a declined payment, please refer to the guide Failed payment help.

How to add a new payment method

Click on your device type below for steps to update your payment information.

  • Follow these steps while on your Member profile. You can check which profile you’re on by clicking your profile picture in the bottom left corner.
    1. Click the Settings link from the left sidebar navigation
    2. From the menubar, click on More > Payment Methods
    3. Click on Add payment method
    4. Click the Card or PayPal button
    5. Enter your card details and click Add, or select PayPal and click Add to log in to your account 
    6. If you want to transfer your existing memberships to your new payment method, you need to delete the payment method currently used for your membership
    7. When you click Delete, a message will appear, asking you to Choose a new payment method for your memberships
    8. Select the new payment method you’ve just added, click Next
    9. A confirmation message will appear, letting you know your memberships have been updated. Click Done to confirm
  • Follow these steps while on your member profile. You can switch between member and creator profiles (if you have one) by tapping on your profile image in the top right corner and tapping the Switch to button for the profile you’d like to visit
    1. Scroll through the creators listed at the top of the Home screen
    2. Double-tap on the desired creator from the list
    3. Tap the three dots button in the upper right corner of the creator's Home screen
    4. Tap on Your membership Membership.png
    5. Tap Edit membership
    6. Tap on Edit payment method
    7. Tap on Add a new payment method and follow the steps on the screen to add a new payment method of your choice. Once you finish, your membership will be automatically linked to the new payment method
    8. You can change the payment method anytime by following these steps again and either selecting an existing payment method if you've added one before or adding a new one

If your card authorization declines, contact your bank and request that they accept all future charges from Patreon * Membership before reattempting.

If you get the message, Card already added to this account, exit the window and click Retry or Update next to your expired Card.

How to update your payment method

Need to make changes to your PayPal account? Log in to your PayPal account to update your wallet funding source. 

Follow these steps while on your member profile. You can check which profile you’re on by clicking your picture in the bottom left corner

Here's how to update a credit card on your Patreon account:

  1. Click the Settings Gear.png from the left sidebar navigation
  2. From the menubar, click on More > Payment Methods 
  3. Click on the Edit button next to your credit card 
  4. Re-enter your credit card details with your updated expiration date, CVV, or billing zip code 
  5. Click on Add to confirm

How to remove a payment method

When deleting a payment method associated with any memberships, you'll be asked if you want to transfer your membership(s) to a new or existing payment method. If you want to cancel your memberships instead, please follow this guide to cancel your membership(s).

How to delete a payment method

Follow these steps while on your member profile. You can check which profile you’re on by clicking your picture in the bottom left corner.

  1. Click the Settings Gear.png link from the left navigation
  2. From the menubar, click on More > Payment Methods 
  3. Click Delete next to the payment method you want to delete
  4. If the payment method you’re deleting is linked to any memberships, a message will appear asking you to Choose a new payment method — You can select an existing one or Add a new payment method
  5. Follow the on-screen steps depending on what you choose
  6. After unlinking any memberships from the payment method, click the Delete button to confirm payment method removal

Deleting a payment method with linked memberships will result in an immediate cancelation of those memberships. If this happens, you can re-activate your membership by rejoining the creator's page from your Billing history.

Removing a payment method with linked memberships will not delete pending payments or declined bills made when you were an active member.

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