Set the tone for your patrons’ membership experience with custom Welcome notes for your tiers. Tiered Welcome Notes appear right after a patron confirms their membership details — it’s an opportunity to deliver backlog benefits specific to their tier immediately after they join.
In this article, we’ll walk through:
- How to create Tiered Welcome Notes
- Ideas for what to include in your Welcome notes
- Frequently asked questions
How to create Tiered Welcome Notes!
Step 1: To get started with Tiered Welcome Notes, head to your and select the Advanced > Welcome Notes.
Step 2: Select the option to Customize Welcome notes for each tier. When you select this option, you’ll see message fields appear for your current tiers.
Step 3: Write your Tiered Welcome Notes. You'll also see a field where you can embed custom welcome videos for your Tiered Welcome Notes. Learn more about making a memorable welcome video, .
Step 4: When you’re happy with your Tiered Welcome Notes, select the option to save your changes in the upper right-hand side of your editor.
Step 5: Once you’ve saved your changes, you can preview your Tiered Welcome Note by clicking the View current welcome note link.
What if I don’t have all of my tiers made?
Ideas of what to include in your Tiered Welcome Notes
Details about benefits specific to their tier
Welcome videos specific to that tier
Welcome images in the body of the message
The tips below are recommended for charge up front creators. Since patrons will only see your welcome message after they’ve successfully paid and joined. Learn more about charge up front, .
Codes or passwords that unlock content on platforms outside of Patreon (recommended for charge up front creators)
Links to backlog digital content specific to their tier (recommended for Charge up front creators)
Please share links to backlog catalog at your discretion, as we want to make sure your content is safe/in the right hands. If you maintain access to say a Google Drive folder, be sure to compare access with your Active patrons in your list each month.
Learn more about managing patrons .
Q: What will my Welcome note look like for new patrons?
Patrons can access the information at a later time on their My Membership tab.
Q: What if I leave my custom Welcome note blank for a tier?
Q: Can I change my custom Welcome note at any time?