Tip for contacting Patreon Support
How do I use Patreon as a creator?
If you need assistance with getting started, Patreon is hosting demo sessions every week! You can join to get started earning and building your community by visiting this page: http://events.patreon.com/demo.
Payment, Login, or Guideline Inquiries
If your request is regarding payments, log in or guideline inquiries, you will need to use email support. Please note our expected response time for email may reach 1 week given the extreme demand. Send us an email request by clicking on this link here, or scroll down to the bottom of the article and click the Email Patreon Support button.
- Please do not send multiple emails for the same request. We are working to get to the emails in the order they are received, and newer emails will be merged into the initial request to minimize duplicate responses.
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General Inquiries
If you need assistance with a request that is not regarding a payment or login issue, connect with us on Twitter, where we can respond faster (generally 1-2 business hours.) Our Twitter support hours are from 9:00AM to 4:00PM Pacific (California) Time.
What else you should know
Livestreams
We are hosting free weekly livestreams to help creators navigate the current creative climate. It's a great resource for new and seasoned creatives. Register for one or all of the upcoming events through this page: https://events.patreon.com/publicworkshops.
Patreon Blog
The Patreon blog is bursting with content to help you with your journey on the site, all collated in this blog post here.
Thank you for your patience, and for being a part of the Patreon community.
