To help deliver a more consistent, reliable experience for your fans, we’re aligning all member billing with global standards. This change ensures your members are always charged on the 1st in their local time zone and makes billing more predictable for international audiences.
It’s part of our broader move to subscription billing: a simpler, more flexible system that unlocks growth features, supports faster development, and gives your members a consistent experience no matter where they live.
What's changing?
Starting in May 2025, we’ll begin updating how legacy pledges are billed.
Right now, legacy billing is based on Pacific Time (PT). We’re switching these pledges from our previous billing system to Coordinated Universal Time (UTC)—the global standard we already use for all new subscription billing sign-ups.
This change helps us give international fans a more consistent experience and keeps our billing system reliable as we grow.
What to expect
- Some member charges will now process in the evening on the last day of the month (after 5 pm PDT)
- The remaining charges will process on the 1st of the month, after 5pm PDT
- This may result in a portion of your usual 1st-of-the-month earnings appearing slightly earlier or later than you're used to
We’re adjusting the timing slightly so that your members are always charged on the same calendar day in their time zone—no matter where they live.
What this means for you
- If your earnings look lower than usual on the 1st, check the previous day—some charges may have landed early
- If it's still before 5pm PT, give it a bit more time. Some payments may still be processing
- This change affects only the timing, not how much you earn or how often members are charged
This change does not affect how much you earn or how often members are charged, only the timing.
When will this happen?
This rollout has already begun and will continue to expand to all creators throughout 2025.
FAQ
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Yes, eventually. If you’re on subscription billing, new members already follow UTC-based billing. This update only affects legacy members who joined under our previous billing system.
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Some members may have been billed on the 1st in their time zone, which could be after 5 pm PT on the last day of the month for your local time zone. Check the last day of the previous month for early charges.