Comment settings

  • Updated

This article will help you manage comment settings for your Patreon posts and Quips, including who can comment and how to filter out potentially harmful comments.

Comment access

Comment access is controlled at the post level. You can set who can comment when creating or editing any Post or Quip.

For creators who have combined their profiles to get access to Patreon’s Discovery Network, the default for new public posts is Anyone can comment, but you can adjust this before publishing. This does not apply to paid-access posts, which keep their existing comment settings. Your choice will be saved as your default for future posts.

Existing posts keep their previous comment settings. You can update the comment settings on any existing post at any time through the post editor.

You can change comment access for your posts by following these instructions:

Who can see comments?

Comment visibility depends on the comment settings you choose for each post. Only members with comment access can add a comment.

  • Anyone can reply: Anyone with a Patreon account can view and comment on the post
  • All members: Both free and paid members can view and comment on posts they have access to
  • Paid members: Both free and paid members can view comments, but only paid members can add comments
  • No one: Hides the comment section for all members on that post

Fans who have not yet joined your Patreon will not see the comment section on public posts until they do.

Disabling comments

You can disable or enable comments on any post individually through the Post editor, using the comment settings options above.

When editing a post, navigate to Settings in the right-side menu, and in the Allow comments from section, set it to No one to turn off comments. Changes apply to that post only and don’t affect other posts.

To disable comments on all posts, either new or published, go to the Page settings and in the Comment access section, select turn off comments. This will hide existing comments on all of your posts.

Bulk editing comment settings

You can update comment settings for multiple posts at once on Desktop. Here’s how:

  1. On your Creator view on Desktop, click on Library from the left-side menu
  2. Select the Posts tab
  3. Check the boxes next to the posts you want to update
  4. Click Edit in the menu bar on the left
  5. Select Edit commenting
  6. Toggle Allow comments on or off for the selected posts

This also works for drafts by following the same steps and selecting your drafts from the Posts tab.

Please note that bulk editing comment settings is not available for Quips.

What happens when I disable comments for a post?

Members will see a note indicating that comments have been disabled for that post. If members have already added comments on a post and you later disable comments, they’ll see the same note. However, you’ll still be able to see past comments.

Comment Auto-moderation

Comment filtering automatically hides most common types of spam and harmful comments, including threats and hate speech, made by free members who don't meet our Community Guidelines, before it reaches your community.

The automated moderation is enabled by default for creators who have allowed comments, and you can adjust the level of filtering you’d like for your posts and Quips.

Please note that comment filtering applies exclusively to free members and can be adjusted only on Desktop.

Here's how to adjust the level of filtering:

  1. On your Creator view on Desktop, go to your Dashboard
  2. Click on the three dots "..." in the upper right side, and then select Page Details from the menu
  3. Click on Page Settings
  4. Scroll down to the Comment Auto-moderation section and choose between:
    • Off: Our spam filter remains on, but all other comments will be shown
    • On: We will filter out harmful and spammy comments, but there is a chance that some comments are mistakenly hidden or left up
  5. Click the Save changes button up top

To report a creator or member for a guidelines violation:

  1. Log in to your Patreon account and go to their Patreon page
  2. From there, find the three dots button (...), which will present the option to report them
  3. You can also find the reporting tool on any creator’s post, member’s comment, or message by clicking on the three dots button (...) and selecting Report this content

If you’d like to block a member, please see our guide on Everything you need to know about blocking another user.

FAQ

  • By default, all new public posts are set to Anyone with access. You can change this in the post editor before publishing. Once you adjust the setting, it will be saved as your default for future posts. When publishing a paid post, you may be prompted to update your comment access, depending on your post audience. Select a new option to continue.
     

  • No. Existing posts keep their comment settings as before. If you want to update the comment settings on an older post, you can do so by opening it in the post editor and adjusting the Comment access setting.
  • Comment access can be set to anyone with access, all members, paid members, or no one. It is not currently possible to restrict comment access to specific tiers.
  • You'll be able to see auto-moderated comments, but they will not be visible to anyone else. If auto-moderation made a mistake, you can restore a comment by selecting the Undo action on the hidden comment.
  • Yes. You’ll see a message that the comment has been filtered because it may be spammy or harmful to your community, and you’ll be able to expose the comment to see it yourself. Only you and the commenter can see the content of the comment.
  • Yes, filtered comments will count toward the comment total for posts.
  • Yes, it applies to both posts and Quips. You can adjust your filtering level in your Desktop creator view by going to Page Settings, then scrolling down to the Comment Auto-moderation.
  • If you’ve enabled comments for a post, and the member should have comment access, there are a couple of reasons why they are unable to add a comment:

    • Our team is checking their account to keep Patreon safe
    • They may have posted too many comments recently
    • They may be suspended

    You can tell the member to retry later, and feel free to share our member commenting help article for members.

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