What is Discord?
Discord is an all-in-one voice and text chat that creators on Patreon can use to help connect their patrons. You can learn more about Discord by visiting their website directly here.
How do I access my Discord role?
So, you’ve found a creator that offers Discord role and you want to access them. You can gain access to a creator’s Discord server by following these steps:
Step 1 - While on the creator’s page, select and pledge to the tier that includes Discord as a benefit.
Note: If you become a patron to a creator but place yourself in a tier that doesn’t offer Discord roles, you will not receive access to that creator’s Discord server.
Step 2 - After pledging into the proper tier, you’ll need to connect your Discord and Patreon accounts. There are a few ways to go about this:
- 2a. Directly after becoming a patron, on the Thank You page, there’ll be an option to Connect on Discord. Click this to link your Patreon and Discord account.
- 2b. If you’ve missed this page, you also should’ve received an email titled,“Here are some benefits to go along with your pledge to…” with the same Connect to Discord button.
- 2c. You can also head over to your account settings page and click on the Connect to Discord button to connect your Discord and Patreon accounts.
Step 3 - Once you click the box to Connect to Discord, a separate window will appear requesting you to log into your Discord account. If you already have a Discord account, you’ll just need to sign into your Discord account here.
If you don’t yet have a Discord account, you can create one by selecting the option to Register.
Step 4 - Authorize Discord’s access to your Patreon account.
Step 5 - You’re all set! Everything else will occur on Discord, which you can access by visiting their webpage or by downloading the application: https://discordapp.com/download
If you’ve already set up your Discord, but have yet to receive access to the creator’s server, click here.
I need more assistance receiving access to my Discord role!
You can find out whether or not a creator offers Discord as benefits by visiting their creator page! Check out their tiers, and keep an eye out for the Discord logo followed by the text: Includes Discord benefits at the bottom of the tier description.
I don’t have access to my creator’s Discord server!
If it’s been a few hours and you still don’t have access to a creator’s Discord server, then there are a few troubleshooting steps you can try that should get everything up and running.
Step 2: Disconnect your Discord and Patreon account. You can do this from your Patreon account settings, where you’ll see the option to disconnect your Discord and Patreon account.
Step 3: Head to your pledges tab and click edit pledge. Refresh your pledge by selecting the Update Pledge button. (You don't need to change the value.)
Step 4: Directly after pledging, on the Thank You page, there’ll be an option to Connect on Discord. Click this to link your Patreon and Discord account. If you missed this page, head over to your account settings to link your Discord and Patreon account.
After ALL THIS - I still don't have access to my creator’s Discord server!
If you have followed these steps and still don't have access, it's likely that the creator has set up their Discord BOT incorrectly. In order for our Discord BOT to work, the creator must not assign benefits to the BOT and they can also not set the BOT below tiers.
We recommend reaching out to the creator and letting them know that they need to make sure their BOT is above their roles in their Discord server. They also need to make sure that their roles are named anything other than "Patreon". Here is an article that may help them out.
With that updated, you ought to have your roles assigned to you!
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