You can access your new role by logging in to your Discord account.
Accessing your Discord role from the email we sent you?
Click the “Connect to Discord” button in that email, and go through the steps above, starting .
My creator just added Discord as a benefit — how do I get my Discord role?
If your creator is introducing Discord roles as a new benefit, don’t worry, as an existing patron, the new benefit will be extended to you.
When a creator announces that they’ve included Discord as a new benefit for patrons in your Tier, follow the steps bellow to access your role:
Step 1: Log in to your Patreon account, and head to the Apps tab of your profile settings page.
Step 2: Click the option to “Connect” option next to Discord.
Step 3: Now that your Patreon and Discord accounts are communicating, our integration will assign you the role tied to your Tier!
You can access your new role by logging in to your Discord account.
I need more assistance receiving access to my Discord role
If it’s been a few hours and you still don’t have access to a creator’s Discord server, then there are a few troubleshooting steps you can try that should get everything up and running.
Step 1: Log out of Discord. For help logging out of Discord, click here.
Step 2: Disconnect your Discord, and Patreon account. You can do this from your Patreon Profile settings page where you’ll see the option to disconnect your Discord and Patreon account.
Step 3: Log back in to your Discord account – you should now have your correct role.
If you still don't have access to the Discord role tied to your Tier:
If you have followed these steps and still don't have access, there may be an issue with how the creator has set up their Discord BOT.
We recommend reaching out to the creator, and ask them to make sure their BOT is above their roles in their Discord server. They also need to make sure that their roles are named anything other than "Patreon." Here is an article that may help them out.
FAQ
Q: I connected my Discord account to Patreon, but I don’t see my creator’s server when I log in to Discord. What should I do?
A: If you’ve connected your Patreon account in your Profile settings page, we recommend disconnecting and reconnecting Discord from this page. Before disconnecting, log out of Discord completely on your device. Reconnecting will reestablish communication between the two apps.
If you’re still not seeing your creators server, check that you’re in the correct Tier for your creator. If you became their patron with the custom pledge option, rather than selecting a specific Tier, you’ll not be assigned a Discord role, regardless of the amount you’re paying.
This section of our help center guide on unlocking posts will help you check which Tier you’re in:
Q: How do I know if my creator offers Discord as a benefit for my Tier?
A: Check out their tiers, and keep an eye out for the Discord logo followed by the text: Includes Discord benefits at the bottom of the tier description.
Q: I don’t think I have the correct role? I can’t remember what role comes with my Tier?
A: If you know that your creator offers Discord, but think that you may be assigned the wrong role on their Discord server, there a couple things you can do to double check:
- Head to the Active memberships tab of your My memberships page. Under the Membership column, click more to see if your creator added the Discord role name to the Tier description.
- If you don’t see your Discord role, send your creator a message — they’ll know best what role you should be assigned. How do I message my creator?
Q: I don’t have access to my creator’s Discord server, what should I do?
A: Disconnect and reconnect your Discord account from the Apps tab of your profile settings page. More details can be found above, .
