This article is a general guide to joining and using our Autopilot feature. You can also check our Autopilot FAQ for additional information.
Autopilot overview
Autopilot is an easy and automatic way to give your fans promotional offerings to drive your growth on Patreon. To start, Autopilot will send upgrade offers to select free members and encourage them to become paid members. Free members will receive a discount on their first month of membership. Subsequent months will be at full price.
We plan to add more growth and promotional features to Autopilot over the coming months.
Autopilot availability
To access Autopilot, the following requirements must be met:
- Creators whose work is categorized as Adult content must complete ID verification
- Creators must be on Subscription billing
How to get started
Follow the instructions below on desktop or mobile web:
- From the Promotions tab, locate the Autopilot tab
- Select Set up to turn on free member upgrade offers
- In the Discount amount, you can either let Patreon optimize the offer for you by selecting Smart Discount, or you can Choose the discount amount
- Discount amount must be between 5% - 90%
- Select which tiers you want to include in the discount offer
- Click Save
Once you turn this on, we will contact you to confirm your entry into our early access program and notify you before we start sending discounts. Autopilot will start sending out upgrade offers at the end of July.
Track who claimed an offer
On the Autopilot tab, you’ll be able to see the total number of free members who have claimed an offer and converted into a paid member.
You will also be able to see which members have redeemed an Autopilot discount in their payment history. First, head to the Audience tab, click on a member, and anyone who has redeemed will have an Autopilot discount applied tag next to them — If the payment history extends beyond 3 months, you may have to click See all payment history.
What free members will see
Free members who receive an Autopilot offer will get the following email indicating how much of a discount they are receiving and how long until the offer expires.
Details on offers:
- Only free members who we think are likely to upgrade will receive a discount
- Discount will only apply to their first month of membership
- Free members will have 7 days since receiving the email to claim it
- Discounts can only be claimed once and are unique to the recipient