This article will address frequently asked questions about Autopilot. If you want a detailed guide on how Autopilot works, please visit Autopilot.
FAQ
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Yes, we plan to add more promotional features to Autopilot throughout the year.
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Patreon will only send a free member upgrade offer to some of your free members.
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Creators will only be able to access the Promotions page on the web experience.
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For free member upgrade offers, you will be able to choose which tiers you want to discount and whether you want to let us optimize the discount amount or choose your own.
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Most tiers are eligible for discounts. We currently do not support tiers that have limited spaces.
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Your changes will be made immediately to new offers. However, free members who have received a promotion with the previous discount amount can still claim their offer within 7 days of the email being sent.
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We will stop sending out promotions to your free members. However, free members who have received a promotion with the previous discount amount can still claim their offer within 7 days of receiving the offer.
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Free members will get an email with a discount offer for their first month of membership. Each offer will be unique and can only be redeemed once.
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On the Autopilot tab, you’ll be able to see the total number of free members who have claimed an offer and converted into a paid member. You will also see new members who have joined with the discounted amount in your Audience tab.