Users sometimes sign in with Google or Facebook and unknowingly create a second account. When that happens, you might lose access to member-only content while still being billed on the original account.
Important: We can’t merge accounts or move memberships between them.
What to do (quick steps)
-
Decide which account you’ll keep
Use the email on your Patreon receipts or the account where your current memberships live. -
Sign in to the account you won’t keep and delete it
Deleting an account immediately cancels any active memberships for that account (as a member or a creator) - Sign in to the account you’re keeping and continue using that one going forward
Tip for creators: If you have multiple pages, you can unlaunch a page instead of deleting your whole account. That way, you can keep your memberships active on your main account. See: Close or unlaunch a creator page.
Before you delete
- Let your creators know if access may change during the switch
- Double-check which email you’re deleting to avoid canceling the wrong memberships
- Use the same sign-in method (email + password, or the same Google/Facebook account) from now on to prevent duplicates
How to delete your account
Follow the steps in: Delete your Patreon account
You must be able to access the email on the account you’re deleting.
Need help?
If you can’t access the email on the duplicate account or aren’t sure which account to keep, submit a request with the Patreon Product Support team, and we’ll help you sort it out.