The Patreon support team is here to help you with any issues you may have while using patreon.com. We may ask you to send us a screenshot of your browser window with the developer console open. The developer console gives us insight into your browser set-up and any underlying issues with the site — it allows us to troubleshoot and debug your issue for a faster resolution.
Google Chrome
If you are using the latest version of Google Chrome, there are 2 ways that you can open the developer console.
- Using your mouse and keyboard:
- Right-click the element (e.g. button, or text field) that isn’t working and click on Inspect
- Then click on Console from the developer tool menu
- Using a keyboard shortcut:
- Mac: Cmd + Opt +J
- Windows: Ctrl + Shift + J
Firefox
If you’re using the latest version of Firefox, there are 2 ways to open the developer console.
- Using your mouse and keyboard:
- Right-click the element (e.g., button, or text field) that isn’t working and click on Inspect
- Then click on Console from the developer tool menu
- Using a keyboard shortcut:
- Mac: Cmd + Opt +K
- Windows: Ctrl + Shift + K