How do I stop offering annual membership?

  • Updated

We don’t recommend turning off annual memberships after enabling them. Instead, consider keeping annual memberships on and setting the discount percentage to 0%.

Note that, any changes to the discount percentage will only apply to new memberships started after the change is made.

If you do need to stop offering annual memberships, follow these instructions:

  1. While logged in to your creator account, click on the My Page button from the left sidebar navigation
  2. While on your page, click on the Page controls More.jpg button and go to Edit Page
  3. Click on the Getting paid link from the top menu
  4. Scroll down and deselect the checkbox for Annual memberships
  5. Click the Continue button to stop offering annual memberships
  6. Click on the Save changes button

What happens if I disable annual memberships?

If you disable annual memberships:

  • New members will only have the option to start a monthly membership
  • Existing members with an active annual membership will keep their current plan until they decide to cancel. Their memberships will continue to auto-renew annually under the terms they originally joined

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