How do I stop offering annual membership?

We don’t recommend turning off annual memberships after enabling them. Instead, consider keeping annual memberships on and setting the discount percentage to 0%.

Note that, any changes to the discount percentage will only apply to new memberships started after the change is made.

If you do need to stop offering annual memberships, follow these instructions:

1. While on your creator page, click on the Promotions page button
2. Click on the Autopilot link from the menu bar
3. In the Retain existing members section, select Annual membership
4. A pop-up will open, and then turn off the toggle in the upper-right corner
5. Click on the Save button to apply the change

What happens if I disable annual memberships?

If you disable annual memberships:

• New members will only have the option to start a monthly membership
• Existing members with an active annual membership will keep their current plan until they decide to cancel. Their memberships will continue to auto-renew annually under the terms they originally joined