Some terms we’ll use:
- monthly limit
- back catalog
- pending bill
Members are billed up to their monthly limit for paid posts you publish while their membership is active. This means that members are not charged for paid posts you’ve published before they joined.
- Head to your
To charge members for a post, make sure to click the Charge for this post box when publishing
Paid post for "Paid members"
Members are not billed for this Post, however, all members (at any Membership level) have access to the Post.
No. To ensure that members can still support per creation creators, even if they’re on a budget, members have the option to set a monthly billing max. Members will be billed for every paid Post you make while they have an active membership, up to their monthly max. Check out this article that explains monthly maxes for members, here: How do I set a monthly max to my membership?
We always want to process your patrons’ payments. If a payment is declining, it typically indicates that the patron’s credit card issuer (bank or PayPal) is blocking the charge for some reason. When a patron’s payment declines, that patron immediately loses access to your patron-only and paid posts. They’ll only regain access once they resolve their declining payment.
Learn more about declined payments, here: Declined payments
- In the end, whether or not you should use per creation billing is entirely up to you! A few things to note:
- As per creation creator, you won’t be paid up front. When you make a paid post it does immediately put a pending bill on your patrons’ accounts, however, you’ll need to wait until the 1st of the next month, or if the patron cancels to receive their payment. It’s important to ask yourself if you’re okay with waiting until the 1st.
- You aren’t selling a “thing” to patrons. Your patrons have a membership with you which grants them access, per creation billing is simply how you bill them for that membership. .
- You’re not guaranteed that every patron will be billed for every post. As we mentioned, patrons agree to pay a certain amount every month– we’re unable to exceed that limit
When we’ve seen per creation work great:
- Creators who publish quarterly work– think reviews, Zines, and anthologies.
- Creators who don’t post every month. If you don’t post content every month for patrons, it makes sense that you might not want to bill them every month. Per creation billing offers that flexibility.
Unfortunately, no. We unable to bill members once we’ve entered a new billing cycle. The billing cycle begins at midnight on the 1st of each month Pacific Standard Time. To bill members for a given month, you’ll need to publish a paid post (click charge for this post when publishing)
- If you’ve already published a post and forgot to select charge for this post, you’ll not be able to edit the post to charge members. If you’ve already published your post and realize that you didn’t select the option to charge members, our best recommendation is to publish a new post with the content and check the box to charge for this post. Once you’ve published your paid post, you can delete your previous post. Here's how to delete posts: Edit or delete my post
Tip: It’s helpful to add an amendment to your new post letting members know why their are seemingly “duplicate posts.”
An important thing to note is that per creation billing is our legacy billing and was not set up with the idea that posts are a “thing” you are selling your members. It was built with the idea that your members want to support you and think your work is more valuable than ad revenue. Instead of thinking of your paid posts as things that your members have “purchased” try to think about your paid posts as content you’ve created– and your members have a membership that unlocks access to your content. Members value that content at different levels of support.