Why do I have a pending charge?

  • Updated

We place a temporary authorization hold for all $100+ charges.

This will be released within 72 hours and is either refunded or removed on your end, depending on your bank’s authorization holds. 

Once we begin processing payments on the 1st of the month, you will be charged your actual pledge amount, which will be sent directly to the creator.

If your card is declining, you may see an authorization and a charge if we had to reattempt your card. This is typically released by your bank within 72 hours as well.

To review your processed payments

  1. While logged in to your patron profile, Click the Manage Memberships button (pencil icon) next to your membership in the left sidebar navigation
  2. Click on Billing history from the top menu bar to review all payments we’ve processed

If an authorization is not falling off of your account, feel free to reach out to our team using the “Email Patreon Support” below to send us a note! 

Note: If you were charged immediately for a pledge, learn about how your creator may be charging patrons upfront here.

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