How do I update my payment information? – Patreon Help Center

If your payment method has declined, you’ll want this article: Why did my payment decline? How do I retry my payment?

You can add a new payment method, or update an existing payment method while logged in to your account via Mobile Web (i.e. Chrome, or Firefox), or Desktop. Here's how:

Step 1: As a patron, navigate to your settings menu, by hovering over the icon in the upper corner of your page.

Step 2: Select payment methods from the Memberships page

Important: Deleting the payment method before adding a new card or Paypal and transferring your memberships will delete your active memberships to creators. If this happens, you will need to become a patron to the creator again, after retrying your payment. This will not delete pending payments that were made when you were an active member.

Step 3: Click add card, or add PayPal to add a new payment method.

After selecting add PayPal, you'll have the option to log in to an existing PayPal account, or create a PayPal account if you don't already have one.

Log_in_to_your_PayPal_account_and_Pledges___Patreon.png

When you select add card, you'll be prompted to enter your credit card details. If your card authorization fails, we recommend contacting your bank, and requesting that they accept future authorizations from Patreon* Membership.

Note: If you see the message, "Card already added to this account," exit this pop-up and click retry, or update next to your expired card.

Step 4: Transfer your memberships to your new payment method by clicking the transfer memberships to the right of your old payment method.

You'll see the option to select a payment method you have on file with your account, or add a new payment method if you haven't already.

Deleting a payment method?

Before you can remove a payment method, you'll want to transfer any active memberships to your new payment method using the transfer memberships link.

Once you've transferred your memberships to your new payment source, click the remove link next to your old payment method.

Articles in this section

If your payment method has declined, you’ll want this article: Why did my payment decline? How do I retry my payment?

Deleting a payment method?

Related articles