EU Digital Services Act

  • Updated

Patreon is a safe space for shared art and community between creators and their most passionate fans. We’re proud that 280,000 creators and growing worldwide trust us with their businesses, and we’re committed to ensuring the platform remains a safe and rewarding destination for the millions who visit it.

Patreon’s Terms of Use, including our Community Guidelines and Benefit Guidelines, are in place to make sure Patreon is welcoming to all creators and their fans. We are mindful that these policies — and how we enforce them — can impact creators’ livelihoods and creative freedom. We go to great lengths to enforce our policies fairly and consistently. For more information on how Patreon addresses illegal, harmful, or violative works, please review our Transparency Report for 2023.

The Digital Services Act (DSA) is a legal framework in the European Union (EU) that is intended to help harmonize rules and regulations governing such content moderation activity.

Number of Patreon Accounts in the EU

For the period of July 1, 2023 through December 31, 2023, Patreon had an average of 1,548,890 monthly active logged-in accounts in the EU, including 25,755 monthly active logged-in accounts of creators who are earning money on Patreon.

Legal Representative and Single Point of Contact for Relevant Authorities under the DSA

Patreon, Inc. has designated Patreon Portugal as its DSA legal representative. For DSA purposes, Patreon Inc. falls under the jurisdiction of Portugal.

You can contact the Patreon DSA legal representative at dsa-poc@patreon.com or at:

Patreon Portugal
Rua Augusto Rosa nº 79
4000-098
Porto, Portugal

The email address dsa-poc@patreon.com also functions as the electronic point of contact for Member States’ authorities, the European Commission, and the Board for Digital Services. Preferred language for communications: English and Portuguese.

If you are submitting a request for user information, please also review the additional information and follow the associated instructions here.

Please note that the dsa-poc@patreon.com email address is for use only by the European Commission, EU Member States’ authorities, and the European Board for Digital Services. Emails sent to this email address that are not from relevant authorities under the DSA will in principle not be read.

If you are an EU-based user or certified trusted flagger, you may report content that you think violates Patreon’s policies, including content that you believe is unlawful in the EU, as explained here. For remaining queries and requests from EU users, please submit a request through our product support forms here.

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