Baue eine Community mit Chats auf

A Chat is a space for group conversation among your Patreon community, helping you foster deeper connections among your members beyond the comment section. These improved chat features make it easier than ever to connect with your members and allow them to build relationships with one another.

Accessing Chats

Chats are available to all creators on Patreon. If your work is categorized as Adult content, you must complete ID verification before you have access to chats.

Using Chats

Chat erstellen

You can create up to 10 chat spaces, customizing them by name, topic, and emoji. Access to a chat space can be granted to all members (free and paid), all paid members, or selected tiers.

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  1. Select Chats from the left side menu

  2. If this is your first time creating a chat: Click on the Create a group chat button — Your chat will only be visible once you send your first message

     If you have existing chats: Click the New Chat option — This chat will be visible immediately

  3. Customize your chat by picking an emoji and choosing a name. You can also change the default access for All members, Paid members only, or Selected tiers
  4. Once you send your first message in the first chat you create, you’ll see the chat guidelines
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  1. Tap Chats from the bottom menu

  2. If this is your first time creating a group chat: Tap on the Start a group chat button — Your chat will only be visible once you send your first message

     If you have existing chats: Tap the New Chat option at the top right corner — This chat will be visible immediately

  3. Customize your chat by picking an emoji and choosing a name. You can also change the default access for All members to Paid members only or Selected tiers
  4. Once you send your first message in the first chat you create, you’ll see the chat guidelines

Your new chat will show up on your creator page on the mobile app, as well as your Chats on both desktop and the mobile app.

Chatte mit deinen Mitgliedern

Es gibt mehrere Möglichkeiten, wie du und deine Mitglieder über Chats miteinander interagieren können:

Start/reply to a thread. Both you and your members can start and reply to a thread

• Desktop: Click on the message you want to reply to and type your message on the right-hand side of the page
• App: Tap on the message you want to reply to, or Press and hold the message and select Reply in thread

React to messages. Both you and your members can react to chat messages

• Desktop: Hover over the message, then choose an emoji from the emoji picker, or click on the message and select Add emoji
• App: Tap on the message you want to react to, then select Add emoji , or Press and hold the message and choose an emoji from the emoji picker

Share photos directly from your device. You and your members can share photos directly from your device by clicking on Image .

Share previews of your Patreon posts. Whenever you share a direct link to a Patreon post, it will automatically generate a preview, giving your members a glimpse of the post

Einige Ideen, wie du deine Chats nutzen kannst

Let your audience get to know you. Enjoy direct, immediate communication with your community. Offer a Q&A or AMA to share more about yourself and your work.

Get to know your audience. Ask questions about their likes, dislikes, and content recommendations. Try an icebreaker, such as:

• If you could have dinner with 3 people, living or dead, who would you choose?
• Was möchtet ihr in eurem Leben erreichen?
• Was ist ein toller Ratschlag, den ihr bekommen habt, und wer hat ihn euch gegeben?
• Was erhoffen ihr euch von dieser Community?

Let your audience get to know each other. Encourage members to introduce themselves to one another so that they can connect and engage.

Share content. Promote new and upcoming content. Generate audience excitement for what is to come and receive feedback on the latest.

Develop a routine. Spark a weekly trend. For example, ask your community to share something they’re grateful for on Wednesdays.

Want community-building inspo? Check out “How Jessica Lanyadoo set the tone for her community” on Patreon for Creators. Currently, Patreon for Creators is only available in English.

Managing Chats

Bearbeite deinen Chat

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  1. Click on Chats from the left side menu
  2. Klicke auf den Chat, den du bearbeiten möchtest
  3. Below the chat's name, click Edit chat settings
  4. On the right-hand side, click on Edit
  5. Du kannst bearbeiten:
     • Das Chat-Emoji
     • Den Chatnamen
     • Wer Zugang zu diesem Chat hat
  6. When you're done, click on Save
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  1. Tap Your profile in the right corner of the bottom menu
  2. Tippe auf diesem Bildschirm auf den Chat, den du bearbeiten möchtest
  3. Tippe unter dem Namen des Chats auf Chat-Einstellungen bearbeiten.
  4. Tap More in the top right corner and tap on Edit chat
  5. Du kannst bearbeiten:
     • Das Chat-Emoji
     • Den Chatnamen
     • Wer Zugang zu diesem Chat hat
  6. When you're done, don't forget to tap on Save at the top right corner

Einen Chat löschen

Durch das Löschen eines Chats wird dieser dauerhaft aus den Chats deiner Mitglieder entfernt. Diese Aktion kann nicht rückgängig gemacht werden.

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  1. Click on Chats from the left side menu if you aren't already there
  2. Klicke auf den Chat, den du löschen möchtest
  3. Wähle unter dem Namen des Chats Chat-Einstellungen bearbeiten aus.
  4. Klicke auf der rechten Seite auf die Option Löschen
  5. Confirm you want to delete the chat — this action can’t be undone
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  1. Tap Chats from the bottom menu
  2. Tippe auf den Chat, den du löschen möchtest
  3. Tippe unter dem Namen des Chats auf Chat-Einstellungen bearbeiten.
  4. Tap More at the top right corner
  5. Select Delete chat to confirm you want to delete the chat — this action can't be undone

Benachrichtigungen ausschalten

You can disable all notifications for a particular chat. Note that this will disable notifications for you, not for your members. See below for details on how:

1. Go to the Patreon mobile app and tap Chats in the bottom menu
2. IOS: Du kannst die Stummschaltung ein-/ausschalten, indem du in einem Chat nach links wischst
   Android: Du kannst die Stummschaltung ein-/ausschalten, indem du den Chat gedrückt hältst

Alternatively, you can manage your notifications by selecting Home from the bottom menu. There, you'll find the Notifications in the top-right corner. On the notifications screen, select Settings to enable or disable email and push notifications for your chats.

Moderiere deine Chats

Chat-Richtlinien

There are guidelines specifically designed for Chats, which members are presented with any time they choose to join a chat. These are separate from Patreon’s Community Guidelines, which serve as guardrails detailing the behaviors permitted and prohibited on Patreon. We encourage you to review, uphold, and enforce both sets of guidelines to keep your community safe.

Your members can report messages they believe violate these guidelines. Once you create a chat space, you can access a Moderation Hub to choose whether to keep or delete the reported messages.

Gemeldete Nachrichten

Your members can report messages they believe violate the chat guidelines directly to you. When a member reports a message, you’ll receive a notification letting you know that a message has been reported, and you can choose to keep or delete that message from your Moderation Hub.

So greifst du auf deine gemeldeten Nachrichten zu:

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  1. Select the Creator studio in the left-side navigation menu
  2. Click on Moderation Hub from the sub-menu
  3. You'll automatically land in the Reported Content tab
  4. You'll find a list of all messages reported in the chat, along with the reason for each report. You can choose to keep or delete the reported messages

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  1. Tap Chats from the bottom menu
  2. At the top right, tap Moderation
  3. You'll automatically land in the Reported Content tab
  4. You'll find a list of all messages reported in the chat, along with the reason for each report. You can choose to keep or delete the reported messages

  Alternatively, you can access Moderation by selecting your Profile from the bottom menu. There, you'll find the Profile menu in the top-right corner. Then select Moderation from the list to review reported content.

When you delete a message, the sender won’t know you deleted it, but everyone in the chat will see it as deleted.

Moderator*innen

You can assign a teammate or a trusted community fan as a Moderator for all your chats. This means they can see messages that community members have flagged for review.

These Moderators have access to reported messages through the Moderation Hub in the Patreon app, and their profiles will appear with a Moderator tag. Once a message is reported, Moderators can decide whether to keep or delete that message.

Note that Moderators must be members of tiers with access to chats to view chats gated to paid tiers.

So nominierst du Moderator*innen für deine Chats:

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  1. Select the Creator studio in the left-side navigation menu
  2. Click on Moderation Hub from the sub-menu
  3. You'll automatically land in the Reported Content tab
  4. Select the Moderators tab
  5. Use the search bar to find a user, and once you have found them, click on their name — the invite will be sent, and the user will be added to the moderators list
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  1. Tap Chats from the bottom menu
  2. At the top right, tap Moderation
  3. You'll automatically land in the Reported Content tab
  4. Select the Moderators tab
  5. Use the search bar to find a user, and once you have found them, click on their name — the invite will be sent, and the user will be added to the moderators list

Vorübergehendes Stummschalten eines Chat-Mitglieds

Du kannst eine Person in einem bestimmten Chat für 24 Stunden stummschalten, wenn sie sich nicht an die Chat-Richtlinien hält oder vom Thema abweicht. Das Stummschalten ist eine großartige Möglichkeit, eine Warnung auszugeben, ohne Mitglieder aus dem Chat zu entfernen oder ihre Mitgliedschaft zu blockieren.

How to mute a person for 24 hours:

1. Visit the specific chat you'd like to mute the member in
2. Find the member's most recent message

3. Desktop: Hover over the message, then choose More from the actions menu

   App: Tap and hold the message

4. Select Mute person
5. Confirm you'd like to mute them — The member will be muted for 24 hours

Tips for temporarily muting:

• Only the creator and moderators can mute a member
• Sie können Mitglieder jeweils 24 Stunden lang stummschalten.

Members will see that they’ve been temporarily muted:

If a muted member visits the chat space, they’ll see that they’ve been temporarily muted and won’t have the option to message or comment on a message until the mute period has ended. Whenever a muted member visits the chat space, they’ll see how many hours are left before they can message again. During the muted period, a muted member won’t be able to message or thread in the chat or react to existing messages with an emoji.