How do I send a direct message to a creator?

This article will go over how to send a direct message to a creator. It will talk about what needs to be true in order to be able to send a creator a message as well as where it's possible to do this in your account.  

You can privately message creators on Patreon if:

• You have one successfully processed bill with the creator
• You have an active membership with them

Note: If you are not a patron and wish to contact a creator for sales or press requests, you'll need to contact them outside of Patreon. 

Message the creator from your Inbox

If you've successfully processed one payment with the creator you can still send them a private message from your Inbox even after cancelling your membership with them. To message a creator from your Inbox:

1. Click the Messages icon  in the upper-right corner of your profile
2. Click New message
3. Select the creator from the list that populates in the message draft window
4. Select the creator you'd like to message
5. Type up your message and click Send

If you have a message thread with a creator, you can find a previous message with them on the left-hand panel. You can sort messages by: All, Unread, or Read to find a message thread. 

Message a creator from their page

If you have an active membership with a creator, you can send them a private message directly from their page. 

1. Go to your  Active memberships page
2. Find and select your creator's Patreon page
3. Click Message directly under the creator's name (pictured below)
4. Type up your message and click Send 

My membership 

You can also send the creator a message from the My membership tab on their page. To message a creator from the My membership tab:

1. Go to your  Active memberships page
2. Find and select your creator's Patreon page
3. Click My membership
4. Scroll down and click Send a message
5. Type up your message and click Send 

FAQ

What if a creator I used to be a patron of doesn't' show up?
Your membership may have been removed. If you've been blocked from having a membership with a creator you won't be able to message them.

Can I delete messages from my Inbox?
Not at the moment. If you need to fully delete all data from Patreon.com, you can submit this request from our Privacy Center. 

Can I message other patrons?
Private messages can only be sent from creators to their patrons, and from patrons to their creators. There currently isn't a way for patrons to send private messages to one another. You can thread comments if a patron has commented on a creator's post.