Direct contact with creators you support is a huge perk of being a patron. This article will guide you through sending private messages to your creator(s).
Feel free to skip ahead to a certain section linked below, or start from the top:
- When can I message a creator on Patreon?
- How to message a creator from your Inbox
- How to message a creator from their page
- How to message a creator on mobile
- Frequently asked questions about messaging a creator
When can I message a creator?
You can privately message creators on Patreon if one of the two conditions are true:
- You have one processed payment with the creator through your Patreon account
- You currently have an active membership with the creator on Patreon
If you are not yet a patron and want to reach out to a creator, you'll need to contact them outside of Patreon.
How to message a creator from your Inbox
If you've processed one payment with a creator you can send them a private message from your Inbox even if you’ve cancelled your membership. Follow the steps below to message a creator from your Inbox:
- Click the Messages link
in the upper-right corner of your page. - Your past conversations will be listed on the left panel of your inbox page. Click into the search box and type your creator’s name to find a message thread or start a new conversation (be sure to hit the enter or return key to start your submit your search!).
- Click on the creator to begin a conversation.
- Type up your message and click the Send button.
If you have a message thread with a creator, you can find a previous message with them on the left-hand panel. You can sort messages by: All, Unread, or Read to find a message thread.
Search through messages
Looking for a particular conversation? You can search by key words or creator page name to find a message thread.
Message a creator from their page
If you have an active membership with a creator, you can send them a private message directly from their page on Patreon. To message a creator from their page, do the following:
- Hover over your profile image in the top right to open the “user menu.”
- You’ll land on your Active memberships page where you can find and click on the creator’s page.
- Click the Message button directly under the creator's name (example image below).
- Type up your message and click the Send button.
My membership
You can also send the creator a message from the My membership tab on their page. To message a creator from the My membership tab:
- Hover over your profile image in the top right to open the “user menu.”
- You’ll land on your Active memberships page where you can find and click on the creator’s page.
- Click on My membership from the menubar.
- Scroll down and click the Send a message button.
- Type up your message and click the Send button.
Message a creator on the Patreon app
You can also message a creator you support or have previously supported from the Patreon app on iOS or Android.
To message a creator on the app:
- Tap on the “Messages” icon from the bottom app menu.
- Tap on the plus sign icon at the bottom right corner.
- You can type in the creator’s page name in the “To” field and tap on the creator from the list that populates.
- Type up your message in the “Write a message…” field and tap the send (paper airplane) icon to send it off!
FAQ
What if a creator I used to be a patron of doesn't' show up?
Your membership may have been removed. If you've been blocked from having a membership with a creator you won't be able to message them.
Can I delete messages from my Inbox?
Not at the moment. If you need to fully delete all data from Patreon.com, you can submit this request from our Privacy Center.
Can I message other patrons?
Private messages can only be sent from creators to their patrons, and from patrons to their creators. There currently isn't a way for patrons to send private messages to one another. You can thread comments if a patron has commented on a creator's post.