The earnings number and paid member count listed under your Patreon heading and your Membership insights page are approximations of your monthly or per creation earnings and membership count. Think of the overview and summary as a snapshot of your current membership health.
The paid member count and earnings estimations are pulled from the active paid members list in your Relationship Manager.
While our examples show a US Dollar ($) amount, yours will appear in the supported currency you and your paid members have selected. To learn more about currencies, please visit this help center article: Selecting my billing currency
The earnings number listed on your Patreon will fluctuate as paid members come and go, and as we retry declined payments throughout the month. While you can use this number as a snapshot of your earnings, it will adjust throughout the month.
Your Membership dashboard is your best resource for digging into paid member count by join date and tiers.
- The total amount of declined payments from the month. Paid members can have an active membership and still be in a declined state — don't worry, they won't have access to your page content until they resolve their payment. We remove declined payments and members from your paid member count and earnings estimation that you see until their payment is resolved.
If you use one of our legacy billing models; monthly, charge upfront, or per creation, we process your paid members’ payments throughout the day on the 1st. The earnings and paid member count listed on your Patreon may fluctuate the most in the first few days of the month if you use one of our legacy billing models. Any declined payments from paid members will be subtracted from the earnings number.
you’ll see the biggest shift on the 3rd of the month. There is a brief delay between payment processing on the 1st of each month and when paid members who canceled in the previous month are removed from your “Active” member list and paid member count.
Paid members who canceled in the previous month do not have access beyond the 1st of the month; however, these members are not removed from your paid member count and "Active" list until 12 midnight Pacific Time on the 3rd of each month. If you notice a sudden decrease in your paid member count, it means that those canceled members have been removed from your count.
We’re actively working on ways to shorten this delay so as not to interrupt your workflows.
Do I lose paid members who decline?