If you're still on legacy billing (Charge Up Front), note that paid member counts are updated by the 3rd of each month, after cancelled members from the previous month are removed. See Understand the numbers listed on my Patreon for more details.
All creators still using legacy billing will be required to switch to subscription billing by November 1, 2026. If you'd like one-to-one assistance during this transition, you must contact Support via your settings by September 30th, 2026.
Subscription billing offers a more predictable model for you and your members, and unlocks features like Free trials, Autopilot, Gifting, Discounts, and Tier Repricing.
Your Membership insights
Your Membership insights dashboard shows your total member count, including active members, new members and cancellations. It also breaks down your total paid member count and your estimated monthly earnings. If you’ve enabled membership visibility from your page settings, the total member count will also be publicly available on your Patreon.
Your active paid member count includes members with an active payment, members with a retrying payment, free trial members, gifted members, and members who have cancelled but whose access hasn't expired yet.
Visit your Membership insights to analyze your membership health over time. Here’s how to get a breakdown of paid members in each tier:
- Click on the Insights link from the left navigation to get to your Membership insights page
- Use the date drop-down menu at the top of the page to filter your view by the past 30 days, past 6 months, past year, and all time
- When you open your membership insights, your insights will be filtered by 30 days by default
- Click on the audience drop-down menu and choose the Paid members filter
- Directly under the insights graph, click on the Tiers button to view a breakdown of each of your tiers
Please note that insights are filtered by the past 30 days by default when you first open it.
Membership insights is great for getting a sense of your membership count over stretches of time, but it does not show your member count on a single date.
Get a list of paid members in each tier
You can use the filtering tool at the top of your Relationship manager to find the number of members in each of your tiers as well as free members. Here are the steps to find your member count and a list of members in a given tier:
- Click the Audience button from the left navigation to get to your Relationship manager
- Choose your audience:
- Click the Paid members button and go to Step 3
- Click the Free members button to get a list of free members — if all you need is a list of free members, then you don’t need to go any further! Click the CSV button to download your list
- Click the Filters button
- By default, all of your paid tiers will be selected. You can deselect any tiers you don't want to include in your list. You can also use the Paid status filter to break down members by active payments, retrying payments, free trials, and gifted memberships
- Scroll down to click Save filters. Your filters will apply automatically, and your member count will update to reflect your selection
To learn more about other valuable data your Relationship manager can provide, visit our guide How do I manage my members?