Team Accounts is a new feature within the Premium Plan to help creators run their business with the support of a team. This feature allows a creator to add teammates to help manage their creator page and patron interactions.
In this article, we’ll go over:
- Team Lead role
- Teammate role
- How to add a teammate
- How a teammate can accept my invitation
- How to remove a teammate
Team Lead
As the account owner, the creator will be automatically given the team lead role. The role is tied to the email address of the person who launched the account. There can only be one team lead and they are the only one with the ability to add and remove teammates. They can add as many teammates as they need. The team lead has sole access to payouts, earnings-related actions and financial data, and settings.
Teammate
Team leads can invite an unlimited number of teammates to help run their page. Each teammate will have their own account login completely separate from the creator and will have permission to access the following features:
- Tiers & Benefits (including apps on tiers)
- Special Offers
- Benefits Tracker
- Social Connect
- Messages
- Posting
- Commenting and liking
Note: When teammates comment or like on their team’s page, they comment/like as the creator. When teammates comment/like on any other page, they comment/like as themselves.
In order to join your team, a teammate cannot have a current, or unlaunched creator page. If their email address has been used to create a creator page at any time, they will be prompted to create a new account with a new email address.
How to add a teammate
In order to use this feature, you must be on Patreon’s Premium plan page. To add a teammate, log into your creator page at patreon.com and click on the Settings link on the navigation list on the left.
Select the Team link and scroll down and click on Invite teammate. Enter your teammate’s email address and click on the send invitation link.
Your teammate will then receive an email notification letting them know they’ve been added.
Accepting a team invitation
Once a team lead invites a teammate, they will receive an email notification allowing them to accept. They will be prompted to log into their Patreon team account once they click the Accept invite button.
Please note that the email address your teammate is using cannot be associated with a creator page, whether launched or reverted. They will receive instructions to use a new email address if this is the case.
How to remove a teammate
You can remove a teammate at any time from the Team link on your account settings page. Select the Remove button next to the teammate’s name, then confirm the removal by selecting the orange Remove teammate button.
You’ll know the teammate was removed by the green confirmation message.
