We understand that some months you get busy and might not be able to make a post. Or maybe you're taking a well-deserved vacation and don't want to charge your patrons while you're away. When this happens, you can choose to pause your creator page for one month. Your patrons will see a banner on your page letting them know that you have paused.
If you are not sure you’ll be ready to be back in action after one month, please re-pause your page monthly until you are ready to do so. Please note that when you pause a billing cycle, you will not be able to bill for that cycle again.
If you are not sure you’ll be ready to be back in action after one month, please re-pause your page monthly until you are ready to do so. Please note that when you pause a billing cycle, you will not be able to bill for that cycle again.
Please be aware that if you unpublish your creator page and later relaunch it, you will be subject to Patreon’s current pricing at the time you relaunch. Learn more about turning off your creator page HERE.
Please note that if you are a Charge Up Front creator, it will still bill your patrons as they have access to your previous posts as soon as they become a patron.
Depending on how you’re charging your patrons, there are a few different ways to go about this:
If you’re a per creation creator, you can simply stop publishing paid posts during your hiatus. You may want to post a note, or send a message to your Patrons – keep your biggest fans in the loop!
If you’re billing your patrons on a monthly basis, you have the option to pause your creator page, your patrons won't be charged during the next billing cycle and your creator page will automatically resume (un-pause) on the 2nd of the following month. We will send a reminder email out to you at the beginning of each month reminding you to pause your page again if you are not ready to come back.
Example: On January 20th, you realize you didn't make a post at all in January and you don't want your patrons to be charged on February 1st. Instead of reverting your account to a "patron-only" account, you can pause your creator page to ensure your patrons are not charged on February 1st. On February 2nd your creator page will automatically un-pause and normal billing will continue in March.
Step 1: Visit your profile settings from your creator navigation bar on the left-hand side of the page then click Account.
Step 2: Scroll to your Account Management section and select Pause (this month's) cycle.
Step 3: Confirm that you would like to pause your current cycle.
Step 4: You will see a yellow banner at the top of your account settings page to confirm that the cycle is paused. This is also where you can resume your page. Your patrons will also see a banner at the top of your creator page letting them know that you are paused.
How do I un-pause my creator page?
All accounts that have been paused will automatically resume (un-pause) on the 2nd of the following month. If you had paused your account but decided to un-pause it within the same month, you can un-pause your creator page from your profile settings page.
Step 1: Select Resume (this month's) billing cycle
Step 2: Click confirm from the pop up window.
No matter how you go about taking a break from your Patreon page, be sure to notify your patrons. This can be done with a simple post or by sending a message through your relationship manager.
Enjoy your break and when you’re ready to come back, we’ll be here!