UPDATE: We are in the process of updating this feature to make it easier for creators to take a pause for as many months as needed by sending out email reminders each month so you can come back and re-pause. You can pause billing for as many months as you like. This email change will be made by the time we launch the new creator plans on May 7th, 2019. For more information, please visit this Help Center article.
We understand that some months you get busy and might not be able to make a post. Or maybe you're taking a well-deserved vacation and don't want to charge your patrons while you're away. When this happens, you can choose to pause your creator page for one month. If you are not sure you’ll be ready to be back in action after one month, you can always revert your account to patron-only. Please be aware that if you unlaunch your creator page and later relaunch it, you will be subject to Patreon’s current pricing at the time you relaunch. Learn more about turning off your creator page HERE.
Depending on how you’re charging your patrons, there are a few different ways to go about this:
If you’re a per creation creator, you can simply stop publishing paid posts during your hiatus. You may want to post a note, or send a message to your Patrons – keep your biggest fans in the loop!
If you’re billing your patrons on a monthly basis, you have the option to pause your creator page, your patrons won't be charged during the next billing cycle and your creator page will automatically resume (un-pause) on the 2nd of the following month.
Example: On January 20th, you realize you didn't make a post at all in January and you don't want your patrons to be charged on February 1st. Instead of reverting your account to a "patron-only" account, you can pause your creator page to ensure your patrons are not charged on February 1st. On February 2nd your creator page will automatically un-pause and normal billing will continue in March.
Step 1: Visit your profile settings from your creator navigation bar on the left-hand side of the page.
Step 2: Select revert my account to patron-only.
Step 3: Select pause my creator page.
Step 4: To confirm that your page is paused, double check your creator page to confirm that the pause banner is up.
How do I un-pause my creator page?
All accounts that have been paused will automatically resume (un-pause) on the 2nd of the following month. If you had paused your account but decided to un-pause it within the same month, you can un-pause your creator page from your profile settings page.
Step 1: Select un-pause my creator page.
Step 2: Click yes, un-pause creator page from the pop up window.
No matter how you go about taking a break from your Patreon page, be sure to notify your patrons. This can be done with a simple post or by sending a message through your patron manager.
Enjoy your break and when you’re ready to come back, we’ll be here!
Note: Again, if you aren’t sure when you’ll be ready to come back, you can revert your account to patron-only. We’ll keep your page and patrons right where you left them, so you don’t have to worry about losing all of that work. Learn more, HERE.